Executive Director of Operations

1 month ago


Hebron, Maine, United States Skyline Chili Full time
Job Description

The Executive Director of Operations is responsible for defining and executing the vision and mission of Skyline Chili. They will lead the management team and crew by bringing each critical success factor into the company vision's focus: "Travel Well. Eat Well. Be Well".

They will oversee and manage the daily operations of the restaurant with a focus on customer service and employee satisfaction.

Key Responsibilities:
  • Oversee food preparation, ensuring compliance with health, safety, and CFA standards.
  • Manage inventory and purchase food and supplies with an eye on quality and cost.
  • Prepare and submit daily operational reports and other documentation as requested by leadership.
  • Handle and resolve customer complaints in a courteous and diplomatic manner.
  • Willing to be hands on in the Front and Back of House.
  • Organize and oversee staffing.
  • Coach team members.
  • Follow Food Safety and Cleanliness Guidelines.
  • Maintain Proper Quality Parameters.
Requirements:
  • Strong supervisory and leadership skills.
  • Excellent organizational and time management skills.
  • Well-versed in food safety and restaurant guidelines.
  • Cheerful and Positive Attitude.
  • Teamwork oriented.
  • Serving leader.
  • Ability to foster a positive work environment.
  • Previous restaurant/food service management experience required.
Physical Requirements:
  • Ability to work quickly and efficiently.
  • Ability to work on your feet for several hours at a time.
  • Ability to lift up to 25 pounds.


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