Operations Supervisor
4 weeks ago
Job Description: Summary: Safely operate rental cars to move them to and from various locations within the car rental facility. Dispatch drivers to perform tasks as directed by the car rental company. Perform quality inspections and recommend disciplinary actions to the District Manager/HR Manager. Essential Duties and Responsibilities:
- Ability to make sound decisions under pressure.
- Safely operate vehicles while observing speed limits and slower reasonable speeds.
- Oversee the movement of vehicles from one point to another under customer direction.
- Perform frequent walk-arounds to assess team effectiveness and monitor potential trouble spots.
- Assure employees are kept busy and efficiently performing their duties.
- Constantly assess the facility to direct vehicle movement to required destinations.
- Maintain frequent contact with the customer.
- Seek direction as needed from the appropriate source.
- Provide training to establish acceptable practices and correct deficiencies.
- Constantly look for and suggest improvements to enhance safety and increase productivity.
- Identify, correct, and communicate safety issues to the customer.
- Ensure drivers properly use signaling methodologies.
- Ensure vehicles are parked in pre-agreed-upon states.
- Ensure vehicles are washed in a manner that they are clean and not damaged.
- Accurately complete accident reports and promptly report accidents to the District Manager, Safety, Claims, and Customer.
- Counsel, train, or discipline employees as appropriately when they have caused an accident or are observed doing the job in an unsafe manner.
- Dispatch "transporters" and monitor their productivity, effectiveness, and time efficiency.
- Perform time keeping functions such as assuring all employees clock in and out properly.
- Makes decisions about releasing excess-for-the-day employees while keeping in mind likely spikes in demands for drivers.
- Must be 18 years or older.
- High school diploma or general education degree (GED) required.
- Some college preferred or one to two years related experience and/or training, or equivalent combination of education and experience.
- Six months minimum of past leadership or supervisory experience desired.
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