Operations Supervisor Fleet Manager

1 day ago

MagstattleBas, Grand Est, United States Gatik AI Full time
About the Role

We are seeking a highly organized and safety-conscious logistics and transportation professional to oversee the management and performance of our Autonomous Vehicle Operators (truck drivers) and local vehicle fleet. This role is critical in ensuring the efficient operation of vehicles on a complex route network, support of our customer deliveries, and training/testing of our autonomous class 3-7 box trucks.

Key Responsibilities
  • Driver Selection and Onboarding: Recruit, screen, and hire qualified truck drivers, ensuring they meet all company and regulatory requirements. Conduct driver orientation, training, and ongoing performance management.
  • Driver Management: Conduct ride-along trips with drivers to evaluate performance, train, and analyze behaviors aligned to safety, quality, and customer service support.
  • Safety and Compliance: Champion a safety-first culture within assigned territory. Enforce safety protocols, conduct regular inspections, and ensure adherence to all FMCSA, DOT, and company regulations, including driver qualifications, drug testing, and ongoing training.
  • Fleet Readiness and Maintenance: Collaborate with the maintenance team to schedule and oversee timely preventative maintenance and repairs for assigned fleet, minimizing downtime. Maintain accurate maintenance records. Assist with registering and licensing of all trucks in their territory. Manage team and platforms to keep ELD logs, regulatory, and registration up-to-date, vehicle maintenance logs, and maintenance reminders up-to-date by performing regular audits.
  • Customer Satisfaction: Maintain positive, constructive relationships with assigned customers, proactively delivering on key performance indicators, addressing service issues, and pursuing contract growth opportunities. Be at the forefront of all customer interactions and fleet deployments.
  • Route Scheduling: Manage daily route planning and scheduling to ensure on-time deliveries while maximizing fleet efficiency and managing labor costs. Monitor the status of the AVOs and deliveries to coordinate and prioritize their schedule. Manage work schedules to optimize hours and reduce or monitor overtime usage.
  • Problem Solving: Address driver concerns, resolve route issues, troubleshoot delays, and handle unexpected logistical challenges.
  • Performance Monitoring: Analyze driver performance metrics and fleet data to identify trends and opportunities for improvement. Evaluate current operational performance and KPIs in assigned territory and develop an operational plan for improvements.
Requirements
  • High school diploma or equivalent. Bachelor's degree in Logistics, Supply Chain, Transportation, Fleet Management, or related field preferred.
  • 3+ years of experience in transportation management, ideally with a focus on driver supervision and fleet operations.
  • In-depth knowledge of DOT regulations and proven commitment to safety standards.
  • Familiarity with route planning software and transportation management systems.
  • Strong leadership, communication, and problem-solving skills.
  • Ability to work independently and handle multiple priorities in a dynamic environment.
  • Valid US CDL driver's license, clean driving record, and safe driving habits.
  • Clean background check, drug screen, and DMV Motor Vehicle Record check.
  • Ability and experience operating Class 3 to Class 6 vehicles.
  • Must be willing to work flexible hours, including taking action after scheduled shift.

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