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Transportation Driver II

1 month ago

Long Beach, California, United States Norton Lilly Full time
Job Summary

The Transportation Driver II is a critical role within Norton Lilly, responsible for safely and efficiently transporting crews and captains. This position requires strong organizational skills, the ability to multitask, and excellent communication skills.

Key Responsibilities
  • Provide on-call, safe, courteous, and timely transportation services for vessel crews and captains.
  • Pick up and drop off passengers and luggage in various locations within the dispatched areas.
  • Communicate with dispatchers by phone or computer to receive requests for passenger service.
  • Map out driving routes ahead of time to determine the most expedient trips.
  • Listen to traffic and weather reports to stay up to date on road conditions.
  • Abide by all federal, state, and local laws, including all transportation rules, guidelines, and safety regulations.
  • Make required trips to United States Immigration Control, and U.S. Customs Office to ensure all necessary documentation is ready for arrivals and departures.
  • Submit accident reports accurately and timely when necessary.
  • Report vehicle problems to management timely upon discovery.
  • Ensure vehicles are always in a safe working condition.
  • Conduct routine maintenance on vehicles, including adding gasoline, oil, and water, and checking tire pressure.
  • Maintain cleanliness of vehicle.
  • Assist with dispatching calls to drivers as they are received.
  • Resolve escalated customer and employee calls and issues promptly.
  • Courteously interact with internal and external customers.
  • Assist with transport scheduling assignments, including driving.
  • Prepare reporting for management from time to time as needed.
  • Perform administrative duties regarding customs per CBP procedure and customs regulations.
Requirements
  • High school diploma or GED required.
  • Minimum of three to five (3-5) years as a transportation driver.
  • Previous verifiable dispatching experience.
  • Previous security, safeguard, airport, and maritime experience helpful.
  • Possess good organization skills and ability to multitask procedural and project management tasks within short time constraint situations.
  • Knowledge of Microsoft Office products, including Outlook, Excel, and Word.
  • Strong written and verbal skills to communicate with all levels of the organization.
  • Strong customer service orientation.
  • Proven problem-solving skills.
  • First Aid skills and/or certificates are considered assets.
  • Must be able to pass a Federal and State background screening.
  • Must be able to work daily, including some weekends, nights, holidays, etc.
  • Must have a valid Driver's License with an acceptable/clean motor vehicle record (MVR).
  • Transportation Workers Identification Card (TWIC) is highly preferred and must be obtained upon acceptance of the position or within 30 days of hire.
  • Must be able to lift 50 pounds.
Working Conditions

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

This role will spend a significant amount of time driving, including being able to sit comfortably for extended periods of time both during a trip and on standby awaiting passengers.

Additionally, there will be some bending/stooping, lifting, walking, standing, and carrying of transport items such as luggage, clothing, boxes, and personal effects of the passengers up to 50 pounds.

On-hire times can vary greatly and are dependent on several external factors, including the arrival and departure of vessels, airplanes, and ferries, therefore the manager will need to be able to maintain a flexible schedule to accommodate passenger needs and demand.

This can include early morning and late evening requirements.