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Asset Protection Specialist

4 weeks ago

Stamford, Connecticut, United States Macy's Full time

Job Summary

Macy's Asset Protection team is dedicated to protecting our company's assets and providing a safe shopping environment for our customers. As an Asset Protection Detective, you will play a critical role in identifying and preventing theft, as well as fostering relationships with store teams and law enforcement agencies.

What We Offer

  • A dynamic and inclusive work environment
  • Opportunities for professional growth and development
  • Competitive compensation and benefits package
  • Employee Assistance Program (EAP) for mental health and financial literacy resources
  • Merchandise discounts and colleague resource groups

Key Responsibilities

  • Use surveillance techniques to identify and apprehend individuals who shoplift and dishonest employees
  • Understand and leverage de-escalation tools to provide a safe and secure environment for customers and colleagues
  • Recover stolen merchandise and provide statements and evidence to support investigations
  • Prepare reports on theft incidents, investigations, and audits
  • Maintain strict compliance with the law and company policies regarding apprehensions, searches, and evidence preservation
  • Build and maintain partnerships with store colleagues and outside groups, such as law enforcement

Requirements

  • Focused on upholding Macy's dedication to diversity, inclusion, and respect
  • Flexible availability, including days, evenings, weekends, and holidays
  • Resourceful self-starter who can adapt quickly to changing priorities
  • Ability to communicate and share information with diverse groups of customers and peers
  • High School Diploma or equivalent

Physical Requirements

  • Walking, standing for extended periods; bursts of quick movement
  • Apprehension of subjects in accordance with company policy
  • Requires hearing, close vision, color vision, and ability to adjust focus
  • Occasional stooping, kneeling, crouching, and reaching above eye level
  • Lifting and moving items up to 30 pounds