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Network Systems Specialist
4 weeks ago
Key Responsibilities:
- Maintain accurate and up-to-date documentation for all network procedures, installations, and upgrades.
- Collaborate with the team to ensure the smooth operation of the VoIP phone system.
- Provide timely and effective support to users regarding information technology systems, policies, and procedures.
- Utilize our ticketing system to track and resolve requests, problems, and resolutions in a clear and organized manner.
About the Role:
This role is ideal for an individual with a strong background in network administration and a passion for delivering exceptional customer service.