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Operations Manager

2 months ago

Virginia Beach, Virginia, United States Michaels Stores Full time
{"title": "Store Operations Manager", "subtitle": "Lead Store Operations and Team", "content": "

As a Store Operations Manager at Michaels Stores, you will be responsible for leading the operational processes to deliver sales and profits while protecting our assets. You will provide a well-merchandised and well-in-stocked store by leading and supporting inventory management processes. You will lead a team of well-trained team members to deliver a customer-centric shopping experience. You will deliver friendly customer service and achieve your KPIs.

Key Responsibilities
  • Assist Store Manager in planning and supporting the scheduling and execution of store workload.
  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements.
  • Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
  • Manage the visual merchandising standards in store and execution of feature space and seasonal layouts.
  • Manage and execute the inventory management processes in store.
  • Manage and execute merchandise operations and Omni-channel processes.
  • Train, observe, and coach the team to achieve results.
  • Participate in the performance management process of your team.
  • Serve as Manager on Duty (MOD).
Requirements
  • Retail management leadership experience.
  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
About Michaels Stores

Michaels Stores is a leading creative destination in North America, operating over 1,290 stores in 49 states and Canada and online at Michaels.com. We are committed to the full inclusion of all qualified individuals and provide reasonable accommodations for people with disabilities.

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