Customer Service Team Lead

6 days ago


Oklahoma City, Oklahoma, United States Fuse3 Solutions Full time
Customer Service Supervisor Job Description

Oklahoma City, OK

We are seeking a highly skilled Customer Service Supervisor to join our team at Fuse3 Solutions in Oklahoma City, Oklahoma.

The ideal candidate will possess a Bachelor's Degree and at least 3 years of Customer Service leadership experience.

Key Responsibilities:
  • Manage and oversee a team of customer service agents to achieve quality and efficiency targets.
  • Coach and develop team members to maintain a positive, employee-focused environment.
  • Handle complex and escalated customer issues in a professional manner.
Requirements:
  • 3+ years of Customer Service leadership experience.
  • Bachelor's Degree preferred.
  • Desire to work in a team environment.
  • Working knowledge of MS Office products.
Compensation:

$50,000 - $60,000 depending on experience.

To learn more about this opportunity, please visit our website.



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