Energy Efficiency Specialist

4 weeks ago

Castle Rock, Colorado, United States Franklin Energy Services Full time
Job Title: Energy Advisor I

Join Franklin Energy Services as an Energy Advisor I and play a crucial role in providing energy-saving solutions to our utility clients. As a key member of our team, you will be responsible for delivering expert advice and coordination for our energy efficiency programs, recommending modifications to electric and gas systems, and convincing prospective clients of the improved efficiency our services will bring.

Key Responsibilities:
  • Assist with direct installation of energy-saving products as directed by program management
  • Promote the energy efficiency program to customers and trade allies within your assigned territory
  • Understand and implement the company's sales process, including making outbound calls to new and existing customers to meet assigned energy-saving targets
  • Manage field time effectively with customer or trade ally visits
  • Develop and present program presentations to spur project activity
  • Respond to customer inquiries and concerns by phone, electronically, or in person to move projects towards completion
  • Work with building owners and property managers to provide energy efficiency advice and assistance in participating in energy efficiency programs
  • Develop a comprehensive understanding of the program's strategic direction regarding energy efficiency and the business activities of its customers
  • Identify and provide documentation of on-site opportunities for energy efficiency and provide follow-up to customers as required
  • Discuss technical elements of energy-consuming equipment, such as lighting, HVAC, hot water systems, building and pipe insulation, and air sealing
  • Enter data into spreadsheets and databases to determine energy savings and to manage current projects, which may also include collaborating with energy engineers as required
  • Maintain a professional appearance appropriate for a representative of our organization and the utility
  • Build quick rapport with customers and initiate conversations with customers on site regarding energy usage at the facility
  • Provide written summary reports directly to the customer and summary reports to the client/program manager as required
  • Be able to work in a team atmosphere and be willing to collaborate on continuous improvement of operations year after year
  • Assist the program manager in the training of new team members
  • Lead presentations promoting energy efficiency programs for targeted groups
  • Install energy efficiency products in tenant units and building common areas
Requirements:
  • Bachelor's degree from an accredited college or university or equivalent experience
  • 1-2 years of experience in the electric or natural gas utility industry, facilities management, HVAC design or sales, commercial and industrial lighting, or conservation and energy management
  • Previous energy efficiency and/or energy modeling experience is preferred
  • Previous customer service, sales, or marketing experience
Skills and Knowledge:
  • Must be self-motivated, organized, and have an ability to prioritize workload
  • Must be flexible to handle a wide work variety and work at a fast pace
  • Proficient in Microsoft Office, specifically Word, Excel, and Outlook
  • Strong data entry skills in entering information in tracking systems/databases
  • Ability to communicate effectively, both verbally and in writing, with customers, clients, and employees
  • Ability to analyze and interpret data and solve practical problems
  • Knowledge of mathematical concepts such as fractions, percentages, and ratios
Benefits:
  • Medical, dental, vision, 401(k), paid time off (PTO), paid holidays, parental leave, sick/safe leave, company-paid volunteer hours, and more
Work Environment:
  • Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls
  • Ability to lift up to 40 pounds
  • Noise level is typically moderate
  • Employee could be exposed to fumes and/or airborne particles and risk of potential shock

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