Dispatch Team Lead

2 days ago


Marietta, Georgia, United States Maxair Mechanical LLC Full time

About the Role:

We are seeking an experienced HVAC Service Dispatcher to join our team at Maxair Mechanical LLC. As an HVAC Service Dispatcher, you will be responsible for providing exceptional customer service, coordinating the assignment of service technicians, and ensuring the smooth operation of our service department.

Key Responsibilities:

  • Receive and manage all service customer calls
  • Coordinate the assignment of service technicians to scheduled work orders and emergency service calls
  • Schedule work orders based on the expected complexity of the call against the capabilities of the available technician
  • Track and update the computerized dispatch board based on work order completion
  • Manage equipment, special tools, vehicles, and parts needs for the service department

Estimated Salary: $60,000 per year

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