Restaurant Bartender

6 days ago

Wilmington, Delaware, United States PM Hotel Group Full time
Job Summary:

As a Restaurant Bartender at PM Hotel Group, you will be responsible for providing exceptional customer service and ensuring a positive guest experience. Your primary duties will include maintaining a clean and organized bar area, requisitioning and stocking supplies, and preparing and serving beverages to guests.

Key Responsibilities:

  • Maintain a clean and organized bar area, including the bar, back bar, and surrounding areas.
  • Requisition and stock supplies, including beer, wine, spirits, and other beverages.
  • Prepare and serve beverages to guests, including mixing drinks, garnishing, and presenting.
  • Abide by all state, federal, and corporate requirements pertaining to serving alcoholic beverages.
  • Input orders into a register at the point of sale and create a check for each guest.
  • Receive cash from guests, make change, and verify the validity of charges.
  • Lock up and store all beverage, food, and other equipment items.
  • Comply with attendance rules and be available to work on a regular basis.

Requirements:

  • Must have the ability to communicate in English.
  • Self-starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
  • Can communicate well with guests.
  • Must be willing to "pitch-in" and help co-workers with their job duties.
  • Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages.
  • Basic mathematical skills necessary to operate a cash register.
  • Sufficient manual dexterity in hands to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock.
  • Ability to remember, recite, and promote the variety of menu items.
  • Ability to operate a keyboard and point of sale procedures.
  • Ability to stand and work in confined spaces for long periods of time.
  • Ability to establish and maintain effective working relationships with associates, customers, and patrons.

Customer Satisfaction:
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day.

Work Habits:
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.

Safety & Security:
The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

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