Retail Systems Analyst
2 weeks ago
Job Summary:
We are seeking a highly skilled Retail Systems Analyst to join our team at Curaleaf. As a key member of our retail operations team, you will play a critical role in ensuring the smooth operation of our retail systems. Your expertise in product and promo management, combined with your analytical and technical skills, will drive business growth and profitability.
Key Responsibilities:
- Manage product and discount/promo creation and maintenance within all digital environments for retail, including POS, Ecommerce, and ERP systems.
- Collaborate with cross-functional teams to collect and maintain accurate product information.
- Make necessary updates and manage maintenance of all product masters for all retail markets.
- Manage online menus and make updates and improvements as needed.
- Manage and execute pop-up notifications when required.
- Address and timely resolve tickets inputted from the field to Retail Systems Ticketing.
- Primary point of contact for all product and promo/discount considerations to internal stakeholders and outside vendors.
- Communicate discount and promotion information to retail store teams where applicable.
- Analyze product catalogs and master data to identify opportunities for sales, marketing, planning, financial, and operational areas of the business.
- Assume a role in the development of all store and field management system enhancements to increase efficiency in the delivery of sales and financial results.
- Maintain and improve overall product and promo/discount processes to drive sales and minimize waste.
Requirements:
- Strong analytical and technical skills.
- Proficient in POS and Ecom platforms (Dutchie, SWEED, and iHeartJane).
- Familiarity with ERP and other enterprise planning systems (finance, operations, etc.).
- Familiarity with Seed to Sale systems (METRC, BT, MJ Freeway).
- Highly proficient in Excel and report building.
- Strong interpersonal communication skills.
- Effective collaborator with cross-functional teams.
- Able to garner support and influence when needed.
- Ability to manage multiple projects and timelines effectively.
Preferred Qualifications:
- Retail Systems POS/Ecommerce Support and Maintenance experience 1-3 years.
- Exceptional strength in data warehouse systems and ability to extract and present data (B.I. systems).
- ERP Product maintenance experience 1 Year.
- High Level of proficiency in POS and ECOM platforms in cannabis (Dutchie, Jane, SWEED).
- Strong presentation skills.
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