Information Technology Infrastructure Specialist

2 weeks ago

San Diego, California, United States Suna Solutions Full time
Job Title: Information Technology Infrastructure Engineer

Job Summary:

Suna Solutions is seeking an experienced Information Technology Infrastructure Engineer to join our team. As a key member of our IT infrastructure team, you will be responsible for maintaining and supporting our data center operations, network infrastructure, and cloud services.

Key Responsibilities:

  • Maintain and update PCs that connect to equipment in the laboratory.
  • Action level 3 infrastructure related tickets that come through our service desk.
  • Assist with general server maintenance and upgrades across the organization.
  • Provide expertise in Windows on-prem and cloud services including active directory domains, Azure, Office 365, Entra, and Exchange.
  • Administer OKTA for authentication and application access.
  • Support Zoom and MS-Teams videoconferencing hardware and applications.
  • Install and support WiFi access points. Understand connectivity, and RADIUS authentication.
  • Understand LAN and WAN networks including routing, subnetting, VPN technologies.
  • Provide expertise with Cisco Meraki, Dell, and Brocade switches. Ability to program switchports, access control lists, VLANs, routing, and security.
  • Expertise in VMWare vSphere 7 including the provisioning and management of virtual machines, networking, fault tolerance, and storage. Experience with Nutanix virtualization or ability fast track learning required.
  • Experience with Palo Alto firewalls including Prisma access and Global Protect VPN. Must be able to create firewall security policies to block or allow traffic based on port, IP address, or application.
  • Strong experience with Cloud migrations and securing cloud access.

Requirements:

  • Minimum of AD degree with minimum of 6 years' experience performing Data Center operations support
  • Current minimum CCNA or MCSE or VCP certification required – no exceptions.
  • Experience as an OKTA administrator, OKTA certification strongly preferred.
  • Experience supporting video conferencing hardware and applications.
  • Hands-on experience with Microsoft AD, vSphere, VMware ESX Server, Nutanix.
  • Solid understanding of TCP/IP, DNS, DHCP, routing, and network infrastructures.
  • Willingness to learn and be challenged by new business applications and processes.
  • Excellent troubleshooting skills. Ability to solve complex technical problems.
  • Ability to work with minimal supervision.
  • Experience working in the biopharmaceutical company preferred.
  • Experience supporting and updating laboratory computers connected to scientific equipment.
  • Must be physically able to lift and move data center system components (i.e. Servers, Switches, etc.).
  • Availability to work evenings and weekends for projects and mission-critical issues.
  • Strong Interpersonal and Communications (oral and written) skills.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Pay Transparency Policy Statement:

Compensation for roles at Suna Solutions varies depending on a wide array of factors including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington as set forth below.

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