Fitness Team Member

2 weeks ago

D'Iberville MS USA, United States Crunch Fitness Full time
Member Services Representative

Crunch Fitness is seeking a dynamic and enthusiastic individual to join our team as a Member Services Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service, promoting our services and products, and driving sales to meet established goals.

Key Responsibilities:

  • Demonstrate a thorough understanding of the Crunch brand and model behavior in accordance with our mission statement.
  • Set the tone for a positive first impression by creating a welcoming and engaging front desk atmosphere.
  • Check-in and greet all members and guests with a smile and friendly service.
  • Facilitate guided tours and present amenity offerings to prospective members.
  • Execute membership sales to meet established sales goals and commission percentages.
  • Promote products, services, and special events on a consistent basis.
  • Operate the Point-of-Sale system and be proficient in onsite technology.
  • Maintain a clean and organized work area and fitness floor.
  • Maintain and uphold company policies and procedures.
  • Maintain a professional disposition at all times.

Requirements:

  • Must have open availability for late afternoon and evening shifts.
  • Fluent in English (bilingual in Vietnamese or Spanish is a bonus).
  • Proficient reading and writing skills.
  • Computer skills.
  • Current CPR AED certification.

What We Offer:

  • Complimentary Peak Results Gym Membership.
  • Customer Service & Service Delivery Training specific to Crunch Franchises.
  • Access to cross-train into other positions (group fitness instructor, personal trainer, management training).

Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.

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