Customer Service Liaison

3 days ago


Daytona Beach, Florida, United States Quipt Home Medical Full time
Company Overview
", Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We strive to deliver exceptional patient care and support, ensuring our customers receive the best possible experience.",

", As a Customer Service Representative at Quipt Home Medical, you will be an integral part of our team, responsible for delivering outstanding customer service and support. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.",

", Your primary responsibilities will include:
  • Providing exceptional customer service to patients, caregivers, referral sources, and commercial accounts.
  • Responding to customer inquiries, resolving issues, and escalating concerns as necessary.
  • Processing customer orders, verifying insurance coverage, and ensuring timely delivery or pickup of equipment.
  • Collaborating with Clinical Specialists and delivery personnel to coordinate customer deliveries and pickups.


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