Strategic Office Operations Lead
7 days ago
We are seeking an experienced Office Operations Manager to join our team at Goodwin Recruiting. This role is perfect for a proactive leader who can drive impactful organizational transformation while overseeing office processes.
Key Responsibilities:- Operational Leadership
- Oversee and streamline office operations, including scheduling, customer inquiries, deposits, vendor orders, and administrative tasks.
- Implement change strategies to introduce new policies, technologies, and team structures in a phased, measurable approach.
- Use data to track operational and change effectiveness, adjusting strategies to drive efficiency.
- Communication and Relationship Development
- Clearly articulate goals and benefits of changes, aligning them with team objectives.
- Foster strong relationships with team members, promoting an inclusive and supportive environment.
- Build alliances with key team members to advocate for operational improvements and encourage peer support.
- Conflict Management and Empathy
- Apply empathy and active listening to understand team concerns and address them constructively.
- Effectively manage and resolve conflicts, facilitating open and productive dialogue.
- Experience:
- 3-5 years in office operations, change management, or a related field.
- Demonstrated success in implementing change initiatives and streamlining operations.
- Technical Skills:
- Proficiency in Microsoft Office Suite, Google Workspace, and QuickBooks or other financial software.
- Data analysis skills to assess and report on operational and change initiatives.
- Interpersonal Skills:
- High emotional intelligence and active listening skills.
- Strong verbal and written communication, with a focus on transparency.
- Patience, resilience, and adaptability in dynamic environments.
- Competitive Salary: $80,000 - $110,000 per year, depending on experience.
- Work-Life Balance: Generous paid time off and holiday schedule.
- Growth and Development: Access to training in change management, leadership, and conflict resolution.
- Comprehensive Health and Wellness: Health, dental, and vision insurance, as well as wellness and employee assistance programs.
Goodwin Recruiting is a full-service recruiting agency that was founded in hospitality. We are committed to providing highly personalized services, tailored to each candidate and client we work with. Across all business types, from executives to operators to administrative staff, each Goodwin Recruiting partner has an extensive background in their field of expertise.
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