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Body Shop Operations Manager

2 months ago

Concord, North Carolina, United States Finks Unlimited Full time
Body Shop Manager Job Description

Finks Unlimited is seeking a highly skilled and experienced Body Shop Manager to lead our automotive repair department. As a key member of our team, you will be responsible for overseeing the daily operations of our body shop, ensuring that our customers receive exceptional service and that our team members are equipped to deliver high-quality repairs.

Key Responsibilities:
  • Develop and implement business strategies to drive sales growth and improve departmental profitability
  • Lead and motivate a team of body shop employees to achieve exceptional customer satisfaction and quality repair standards
  • Manage and control departmental expenses, including labor, materials, and equipment costs
  • Establish and maintain strong relationships with insurance adjusters and customers to drive repeat business and referrals
  • Stay up-to-date with industry developments, regulations, and best practices to ensure compliance and continuous improvement
Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 2-5 years of experience in a body shop management role, with a proven track record of success
  • Excellent leadership, communication, and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects
  • Strong analytical and technical skills, with the ability to interpret data and make informed decisions
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • The chance to work with a talented team of professionals who are passionate about delivering exceptional customer service