Client Services/Billing Operations Manager

3 weeks ago


Oakland, California, United States RemX Full time

Job Summary

We are seeking a highly skilled Client Services/Billing Supervisor to oversee our billing team in Oakland, CA. As a key member of our operations team, you will be responsible for ensuring accuracy and efficiency in all billing processes.

About the Role

This is a contract-to-hire opportunity with competitive pay ($65,000 - $80,000 per year) and excellent benefits. You will have access to health benefits and a retirement plan, as well as a personal recruiter to help with job searches and assistance when at work.

Responsibilities

  • Supervise a team of billing specialists (4 employees), providing guidance and support.
  • Ensure accuracy and efficiency in all billing processes, including reviewing and approving billing reports and invoices.
  • Resolve billing and payment issues promptly and effectively.
  • Maintain accurate records of billing activities and transactions.
  • Regularly communicate with clients, stakeholders, and other departments to resolve issues and ensure satisfaction.

Requirements

  • 5+ years of experience in billing or a related field, with at least 2 years in a supervisory role.
  • Experience in Logistics, Transportation or Supply Chain Industries.
  • Strong organizational and leadership skills.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with strong analytical and problem-solving abilities.
  • Proficiency in Microsoft Office and billing software.
  • Knowledge of Trinium Platform a plus.


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