Client Services/Billing Operations Manager
3 weeks ago
Job Summary
We are seeking a highly skilled Client Services/Billing Supervisor to oversee our billing team in Oakland, CA. As a key member of our operations team, you will be responsible for ensuring accuracy and efficiency in all billing processes.
About the Role
This is a contract-to-hire opportunity with competitive pay ($65,000 - $80,000 per year) and excellent benefits. You will have access to health benefits and a retirement plan, as well as a personal recruiter to help with job searches and assistance when at work.
Responsibilities
- Supervise a team of billing specialists (4 employees), providing guidance and support.
- Ensure accuracy and efficiency in all billing processes, including reviewing and approving billing reports and invoices.
- Resolve billing and payment issues promptly and effectively.
- Maintain accurate records of billing activities and transactions.
- Regularly communicate with clients, stakeholders, and other departments to resolve issues and ensure satisfaction.
Requirements
- 5+ years of experience in billing or a related field, with at least 2 years in a supervisory role.
- Experience in Logistics, Transportation or Supply Chain Industries.
- Strong organizational and leadership skills.
- Excellent communication and interpersonal skills.
- Detail-oriented with strong analytical and problem-solving abilities.
- Proficiency in Microsoft Office and billing software.
- Knowledge of Trinium Platform a plus.
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