Client Services Associate Manager

4 days ago


Oakland, California, United States Maplewood Marketing inc Full time
Maplewood Marketing inc Job Opportunity

We are seeking a full-time Client Services Associate who is career-minded and possesses unmatched people skills. This is an entry-level opening in a fast-paced marketing environment.

Servicing our clients with a smile and a handshake is why the customer service division has enjoyed unprecedented growth this year. We develop unique, personable advertising strategies designed to generate new customers for clients.

The primary goal is to ensure every consumer benefits from promotions, every client benefits from services provided, and every representative benefits from training and team spirit. Our Client Service Associate plays a crucial role in achieving these objectives.

Key Responsibilities:

  • Create and maintain client accounts through a direct approach to drive revenue growth.
  • Learn software systems provided by clients to effectively communicate with incoming inquiries.
  • Provide daily breakdowns of client interactions to management and offer feedback to enhance the client experience.
  • Familiarize yourself with all products and services we promote and sell to address any questions or inquiries.
  • Cross-train in each department to excel in our training program and potentially advance to management based on individual performance.

Benefits of the Client Service Associate Position:

  • Receive comprehensive one-on-one training from seasoned Senior Client Service Managers.
  • Enjoy travel allowance and opportunities for community involvement.
  • Engage in hands-on learning and flexible scheduling.
  • Explore numerous advancement opportunities within the company.

Requirements:

  • Possess a friendly, outgoing personality for building positive relationships with clients, coworkers, team leaders, and managers.
  • Demonstrate adaptability when interacting with diverse individuals.
  • Exhibit a winning attitude and dedication to ensuring customer satisfaction.
  • Show a positive attitude and ability to work well within a team environment.
  • Hold a college degree (preferred) or have background experience in retail or restaurant settings.
  • Develop leadership skills and be local to the office area.

Estimated Salary: $45,000 - $60,000 per year, depending on experience and qualifications.



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