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Eligibility Services Specialist
2 months ago
About Us:
At the Nebraska Department of Health and Human Services, our mission is to enhance the quality of life for all residents of Nebraska. We are dedicated to supporting our community by ensuring access to essential services that improve the well-being of individuals and families.
Position Overview:
As an Eligibility Services Specialist, you will undergo a comprehensive 6-8 week paid training program designed to equip you with the necessary skills to assist adults and families effectively.
Key Responsibilities:
Your role is vital in facilitating access to various programs and support services. Daily tasks will include:
- Reviewing applications for assistance and assessing eligibility.
- Engaging with clients via telephone to gather, confirm, or update financial and demographic data.
- Utilizing computer systems to accurately document information.
Performance Metrics:
Your contributions will be measured against productivity benchmarks to ensure that our clients receive timely and efficient service.
Job Type:
Full-time
Compensation:
Starting at $20.00 per hour
Preferred Language:
English
Work Environment:
In-person