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Guest Services Manager

2 months ago

Fargo North Dakota, United States Hornbacher's Full time
{"title": "Guest Services Manager", "description": "Overview

The Guest Services Manager plays a vital role in ensuring exceptional customer experiences at Hornbacher's. This position is responsible for supervising the front-end team, maintaining high standards of guest service, and assisting with various store operations.

Key Responsibilities
  • Supervise and direct the front-end team to ensure excellent customer service
  • Maintain high standards of guest service throughout the front-end operations
  • Assist with bookkeeping tasks and other store operations as needed
  • Collaborate with the Sr. Guest Services Manager to achieve store goals and objectives
Requirements

We are seeking a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences. The ideal candidate will have excellent communication and leadership skills, as well as the ability to work effectively in a fast-paced environment.

What We Offer

Hornbacher's offers a competitive compensation package, including a 10% employee discount, paid time off, and opportunities for career growth and development. We are committed to creating a positive and inclusive work environment that supports the well-being of our employees.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.

", "lang_code": "en-US"}