Guest Service Manager
15 hours ago
The Guest Service Manager is a leadership role that oversees the day-to-day operations of a customer service team. The successful candidate will provide exceptional service to customers, lead and mentor staff, and make sound decisions to resolve complex issues.
Key Responsibilities- Supervise and lead a team of customer service representatives
- Provide input in hiring decisions and performance evaluations
- Act independently to determine methods and procedures on new assignments
- Serve as a subject matter expert for the unit and participate with other departments as needed
- Process non-standard requests and handle escalated and unresolved calls
- Bachelor's Degree and four years of relevant experience or combination of education and experience
- Demonstrate ability to effectively coordinate and provide oversight to a diverse work staff
- Excellent problem-solving and decision-making skills
- Leadership traits including effective communication, supervisory skills, and ability to manage workflow
- Excellent customer service experience and proven ability to meet performance standards
Varied shifts required, including evenings and weekends. May work extended hours.
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Guest Service Representative
1 month ago
Stanford, United States Schulte Companies Full timeSchulte Companies - 488 University Ave [Front Desk Agent / Concierge] As a Guest Service Representative at Schulte Companies, you'll: Greet guests and provide exceptional customer service; Handle guest inquiries and complaints; Process reservations and check-ins; Assist with luggage and transportation; Maintain cleanliness and organization of lobby and...
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Guest Services Associate
3 months ago
Stanford, United States RMHC Bay Area Full time**Guest Services Associate** Family Services Palo Alto, California Minimum Experience **Entry-level** Guest Services Associate Reports To Associate Director, Family Services Hours: Monday - Sunday 2nd Shift: 2:45pm 11:15 pm Non-Exempt Job Summary The Guest Services Associate (GSA) reports to the Associate Director, Family Services and supports...
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Guest Services Supervisor
2 months ago
Stanford, California, United States Equinox Full timeCompany OverviewOUR STORYWe are a premier organization offering integrated luxury and lifestyle services focused on Movement, Nutrition, and Regeneration. Our brands, including Equinox, Blink, Pure Yoga, SoulCycle, Furthermore, and Equinox Hotels, are celebrated for inspiring and motivating both members and employees to optimize their lives. With over 200...
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Guest Services Associate
3 weeks ago
Stanford, California, United States RMHC Bay Area Full timeJob SummaryThe Guest Services Associate (GSA) plays a vital role in maintaining a supportive, safe, and secure environment for families at the RMHC Bay Area. This role is the first point of contact for in-House families and requires excellent communication and interpersonal skills. The GSA is responsible for attending to family requests, directing the work...
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Service Associate
1 week ago
Stanford, United States Neiman Marcus Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Service Assistant to join our team at Neiman Marcus. As a Service Assistant, you will play a critical role in ensuring that our guests receive exceptional food and beverage service in our dining room.Key ResponsibilitiesMaintain a clean and organized dining room environment to ensure a positive...
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Food Service Associate
3 weeks ago
Stanford, California, United States California Pizza Kitchen Full timeTake-out Server Job DescriptionWe are seeking a skilled and friendly Take-out Server to join our team at California Pizza Kitchen. As a Take-out Server, you will be responsible for providing exceptional service to our guests, taking orders with confidence, and ensuring that every order is accurate and of high quality.Key Responsibilities:Provide outstanding...
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Customer Service Representative
4 weeks ago
Stanford, California, United States Asian Box Full timeJob SummaryWe are seeking a friendly and responsive Customer Service, Cashier, FOH to join our team at Asian Box. As a key member of our front of house staff, you will be responsible for providing exceptional dining experiences for our guests.Key ResponsibilitiesGreet guests and operate cash register and point of sales systems with efficiency and knowledge...
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Client Service Specialist
3 weeks ago
Stanford, California, United States Madison Reed Hair Color Bar Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Client Service Specialist to join our team at Madison Reed Hair Color Bar. As a Client Service Specialist, you will be the face of our Hair Color Bar, providing exceptional customer service and ensuring a seamless guest experience from arrival to departure.Key ResponsibilitiesProvide outstanding...
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Restaurant Operations Manager
3 weeks ago
Stanford, California, United States Tender Greens Full timeJob SummaryOur Junior Restaurant Supervisor is responsible for assisting the General Manager and Executive Kitchen Manager in the daily front and back of house restaurant operations and guiding the front and back of house team members. This is a non-exempt position.Key ResponsibilitiesExemplify exceptional guest service and foster an enthusiastic and...
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Front Desk Manager on Duty
3 weeks ago
Stanford, California, United States Equinox Full timeJob Title: Front Desk Manager on DutyWe are seeking a highly motivated and customer-focused Front Desk Manager on Duty to join our team at Equinox in San Francisco. As a key member of our operations team, you will be responsible for providing exceptional service to our members, guests, and staff.Key Responsibilities:Provide top-notch customer service to...
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Front Desk Manager on Duty
4 weeks ago
Stanford, California, United States Equinox Full timeFront Desk Manager on DutyWe are seeking a highly skilled and customer-focused Front Desk Manager on Duty to join our team at Equinox in San Francisco. As a key member of our operations team, you will be responsible for providing exceptional service to our members, guests, and staff.Key Responsibilities:Deliver outstanding customer service to members,...
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General Manager
4 weeks ago
Stanford, United States Corecruitment Full timeGeneral Manager - Palo Alto, CA - Up to $90k Our client, a thriving fast-casual dining restaurant, is seeking a dynamic General Manager to oversee daily operations and ensure top-notch guest experiences. The ideal candidate will lead staff, manage budgets, and optimize performance to drive growth while maintaining high service and quality standards. This...
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General Manager
4 weeks ago
Stanford, United States Corecruitment Full timeGeneral Manager - Palo Alto, CA - Up to $90k Our client, a thriving fast-casual dining restaurant, is seeking a dynamic General Manager to oversee daily operations and ensure top-notch guest experiences. The ideal candidate will lead staff, manage budgets, and optimize performance to drive growth while maintaining high service and quality standards. This...
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Client Service Specialist, Hair Color Bar
1 month ago
Stanford, United States Madison Reed Hair Color Bar Full timeClient Service Specialist - $500 sign on bonus included*! * Sign on bonus is for newly hired Palo Alto, CA HCB employees only. Sign on bonus will be split amongst multiple pay periods. Half of the sign on bonus will be paid out following 60 days of active employment and the second/final payment will payout after 120 days of active employment. The Client...
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Service Assistant
4 days ago
Stanford, United States Neiman Marcus Group Careers Full timeAbout the RoleWe are seeking a highly skilled Service Assistant to join our team at Neiman Marcus Group Careers. As a Service Assistant, you will play a vital role in maintaining the highest level of service standards in our dining room.Key ResponsibilitiesMaintain setup in the dining room to ensure guests receive exceptional food and beverage...
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Client Service Specialist, Hair Color Bar
1 week ago
Stanford, United States Madison Reed Hair Color Bar Full timeClient Service Specialist - $500 sign on bonus included*!* Sign on bonus is for newly hired Palo Alto, CA HCB employees only. Sign on bonus will be split amongst multiple pay periods. Half of the sign on bonus will be paid out following 60 days of active employment and the second/final payment will payout after 120 days of active employment.The Client...
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Restaurant Operations Manager
2 weeks ago
Stanford, United States Corecruitment Full timeGeneral Manager Job DescriptionWe are seeking a highly skilled General Manager to lead our fast-casual dining restaurant to success.The ideal candidate will have a proven track record of managing a team of around 10 staff members, with a strong focus on delivering exceptional guest experiences and driving growth through optimized performance.The successful...
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Restaurant Operations Manager
3 weeks ago
Stanford, California, United States Corecruitment Full timeGeneral Manager OpportunityWe are seeking a seasoned General Manager to lead our fast-casual dining restaurant in Palo Alto, CA. As a key member of our team, you will oversee daily operations, manage staff, and drive growth while maintaining high service and quality standards.Key Responsibilities:Manage a team of around 10 staff membersLead staff to deliver...
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Client Service Specialist, Hair Color Bar
3 weeks ago
Stanford, United States Madison Reed Hair Color Bar Full timeClient Service Specialist - $500 sign on bonus included*! * Sign on bonus is for newly hired Palo Alto, CA HCB employees only. Sign on bonus will be split amongst multiple pay periods. Half of the sign on bonus will be paid out following 60 days of active employment and the second/final payment will payout after 120 days of active employment. The Client...
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Restaurant Operations Manager
3 days ago
Stanford, United States Corecruitment Full timeRestaurant Operations ManagerThe ideal candidate will oversee daily operations, lead staff, manage budgets, and optimize performance to drive growth while maintaining high service and quality standards.This role offers the opportunity to make a significant impact on the restaurant's success by fostering a high energy team culture and enhancing operational...