Field Service Groundhand

3 days ago

Walnut Creek, California, United States Sonic Internet + Phone Full time
Why Sonic Internet + Phone?

We are a leading provider of faster, more affordable internet and phone services. Our mission is to empower individuals and communities by offering accessible connectivity solutions. If you're passionate about delivering exceptional customer experiences and want to be part of a dedicated team, consider joining our Field Service Groundhand team.

As a Field Service Groundhand, you will play a crucial role in assisting our Boom Truck Operators with installing internet and phone services for our customers. Your primary responsibilities will include setting up ladders and traffic control zones, assisting with boom truck operations, and maintaining inventory of necessary supplies. You will also be responsible for ensuring personal safety and the safety of our team members and company property.

We offer a competitive salary of $22/hour, plus overtime and paid drive time, with an average annual salary of $60,000. Our benefits package includes medical, dental, and vision insurance, 401(k) and profit sharing, paid time off, education opportunities, and a stipend for high-speed internet access. We also provide comprehensive training and growth opportunities to help you advance your career.

Key Responsibilities:
  • Set up ladders and traffic control zones according to company safety policies and procedures.
  • Assist with boom truck operations and maintain inventory of necessary supplies.
  • Ensure personal safety and the safety of our team members and company property.
  • Communicate professionally and effectively with customers, team members, and the public.
  • Willingness to work overtime and adapt to changing circumstances.

Requirements:
  • Ability to read and write.
  • Physical ability to drive, use tools, climb ladders, stand for extended periods, and crawl under buildings.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to type and use a computer.

Work Environment:

As a Field Service Groundhand, you will spend most of your time in a vehicle, outside or inside Sonic customers' businesses or residents. You will be required to drive a company vehicle and use a computer to access dispatch and workflow software. You will also be responsible for maintaining accurate records and ensuring compliance with all applicable laws and regulations.

Our company is committed to providing a work environment free of harassment, discrimination, retaliation, and disrespectful or unprofessional conduct. We strive to create a positive and inclusive work environment that values diversity and promotes a culture of respect and empathy. If you are passionate about delivering exceptional customer experiences and want to be part of a dedicated team, consider joining our Field Service Groundhand team.

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