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Senior Program Manager
2 months ago
Position Title: Program Management
Location: Alpharetta, GA - Onsite Engagement
Overview: We are seeking an experienced Program Manager with over 15 years of expertise in delivery management, particularly within large-scale passenger reservation systems. The ideal candidate will have a strong passion for technology and a proven track record in managing complex projects.
Key Responsibilities:
- Exhibit strong project management capabilities.
- Demonstrate extensive technical proficiency.
- Possess in-depth knowledge of personnel management.
- Engage effectively with clients and oversee delivery processes.
- Review and ensure high-level deliverables across various projects.
- Facilitate coordination with clients.
- Ensure successful project completion within designated timelines and resource constraints.
- Act as the primary liaison between the project team and client representatives.
- Manage project activities for medium complexity digital initiatives or support senior project management for high complexity digital programs.
- Develop a comprehensive project charter that includes a detailed project plan and deliverables, aligning with the project's key objectives.
- Conduct weekly status meetings and provide updates to client project/program managers.
- Identify project risks and formulate corresponding mitigation strategies, discussing these in weekly meetings.
- Organize workshops between project teams and client teams.
- Ensure quality deliverables from team members, overseeing the cycle of timely completion, review, updates, and delivery to clients.
- Possess solid knowledge in BFIS and Payments.
Process Skills:
- Analyze requirements and develop software according to defined project processes.
- Engage in the development and peer review of Low-Level Designs (LLD).
- Execute test plans, create test cases, and contribute to the software development life cycle using specialized business and technical knowledge.
Behavioral Skills:
- Resolve technical challenges and explore alternative design solutions.
- Collaborate effectively as a team member, fostering inter-group coordination within project modules.
- Communicate efficiently with stakeholders to ensure client satisfaction.
- Train and mentor project group members to enhance knowledge management practices.