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Customer Service Banking Specialist
2 months ago
Position Summary:
We are looking for a meticulous and service-oriented Customer Service Banking Specialist to enhance our operations at Xtended Resources. In this role, you will represent our financial institution, delivering outstanding service to clients by managing their monetary transactions with precision and care. Your duties will encompass handling deposits, withdrawals, payments, and various banking operations, alongside addressing customer questions and resolving concerns. The ideal candidate will possess excellent communication abilities, a strong focus on detail, and the capacity to thrive in a dynamic environment.
Primary Duties:
- Execute customer transactions, including deposits, withdrawals, and payments.
- Deliver exceptional customer service by supporting clients with their banking requirements.
- Manage and reconcile cash drawers, ensuring the precise handling of cash and checks.
- Encourage and promote bank products and services to clients.
- Address customer inquiries and challenges swiftly and professionally.
- Comply with all banking policies, procedures, and security measures.
Required Qualifications:
- High school diploma or equivalent is mandatory.
- Prior experience in cash handling or customer service is advantageous.
- Strong attention to detail and commitment to accuracy is essential.
- Outstanding communication and interpersonal skills are required.
- Ability to work autonomously as well as collaboratively.
- Basic understanding of banking procedures and products is beneficial.
