Inbound Customer Support Specialist
1 week ago
About Our Job
Are you passionate about delivering exceptional customer experiences?
Do you have excellent communication skills and a proven track record of success in customer-facing roles?
If so, we want to hear from you
As a Customer Experience Specialist at Mr. Rooter Corporation, you will play a critical role in ensuring our customers receive the highest level of service possible.
Responsibilities will include answering calls, responding to emails, and resolving customer inquiries in a timely and professional manner.
We are looking for someone who is proactive, flexible, and able to work well under pressure.
Key Responsibilities- Answering customer calls and responding to emails
- Providing solutions-oriented support to customers
- Working closely with colleagues to resolve customer issues
- Continuously improving customer satisfaction levels
At Mr. Rooter Corporation, we offer a dynamic and supportive work environment that encourages growth and development.
As a valued member of our team, you will enjoy a comprehensive benefits package that includes:
- A competitive salary range of $18.00 - $24.00 per hour
- A generous 401(k) plan with company match
- Bonus opportunities based on performance
- Flexible scheduling to accommodate your needs
- Free uniforms and equipment provided
- Ongoing training and development programs to enhance your skills
- Paid time off and holidays
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