Business Solutions Expert

3 weeks ago

Strasburg Ohio, United States Finastra USA Corporation Full time
About the Role

Finastra USA Corporation is seeking a highly skilled Business Consultant to join our team. As a Business Consultant, you will play a critical role in delivering Fusion Kondor implementation projects and ensuring high levels of customer satisfaction.

Key Responsibilities
  • Analyze customer's current business processes and scenarios.
  • Specify, present, and configure business processes and best practices for customers during Fusion Kondor implementations.
  • Provide functional configuration, and work practices recommendations and/or solution suggestions to customers during project implementations.
  • Assist project and delivery management in planning all aspects of projects, updating project status and risks, performing technical and functional reviews.
  • Communicate with customers to help define detailed requirements for Fusion Kondor implementations.
  • Provide advice for customizing or implementing new functions in the solution.
  • Provide onsite consultancy services, with potentially travel required.
  • Pro-actively keep up-to-date with the product roadmap and latest developments, upgrades as well as industry trends, and communicate knowledge within the team.
  • Work with sales and Finastra global solution consultants to develop new services business from the existing customer base.
Core Competencies
  • Customer focus and strong customer management skills.
  • Committed to providing excellent client service at all times to a very demanding customer base.
  • Solid interpersonal, communication, and presentation skills.
  • Strong troubleshooting, problem-solving, and decision-making skills.
  • Ability to multi-task and work independently and manage time efficiently.
  • Ability to work under pressure and deadlines.
  • Flexibility and innovation.
Requirements
  • 2-5 years of experience in the financial software industry, with specific focus on capital markets, treasury, and Derivative instruments software for front office, middle office, back office, or risk.
  • Professional services experience with a financial software vendor is a strong plus.
  • Practical experience of implementing the Fusion Kondor knowledge is a must.
  • Outstanding relationship management and communication skills.
  • Highly customer-focused approach.
  • Degree with a major in Computer Science, Mathematics, Risk Management, Corporate Finance, MIS, or any related courses, or relevant work experience.

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