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IT Application Services Manager
2 months ago
Company: MindCare Solutions
Position: IT Applications Manager
About Us: At MindCare Solutions, we are dedicated to transforming the landscape of behavioral healthcare through innovative technology. Our mission is to enhance accessibility and convenience in mental health services, ensuring that quality care is within reach for everyone.
Role Overview: The IT Applications Manager will serve as a key resource in the deployment, configuration, support, and upkeep of our telehealth and business applications. This role is crucial in maintaining the integrity and efficiency of our IT systems and services.
Key Responsibilities:
- Business and Systems Analysis:
- Stay informed about the latest technological advancements in the telehealth and healthcare sectors.
- Analyze existing systems and processes to pinpoint areas for enhancement.
- Assess new IT solutions to improve the functionality and efficiency of our telehealth platform.
- Collaborate with stakeholders to gather requirements and translate them into technical specifications.
- Implementation and Support:
- Engage in the implementation and support of telehealth and business applications.
- Ensure the reliability and performance of IT systems and applications.
- Provide technical support and training to end-users.
- Systems Maintenance:
- Oversee the maintenance and configuration of telehealth and business applications.
- Monitor system performance and proactively resolve issues.
- Ensure robust backup and disaster recovery procedures are established and tested.
- Healthcare Integrations:
- Manage healthcare integrations and EHR/EMR systems.
- Work with healthcare providers to ensure seamless system functionality.
- Project Management:
- Lead IT and business projects from inception to completion, ensuring timely delivery.
- Develop detailed project plans, including timelines and resource allocation.
Qualifications:
- Bachelor's or Technical degree in Computer Science, Information Technology, or a related field.
- 5-7 years of experience in a healthcare environment, preferably in Telehealth.
- Proven expertise in IT application support and implementation.
- Strong knowledge of healthcare integrations and EHR/EMR systems.
- Excellent communication and interpersonal skills.
What We Offer:
- Competitive salary and benefits package.
- Flexible working hours and remote work options.
- Opportunities for professional growth and development.
- A collaborative and innovative work environment.
Join us in our mission to reshape the future of healthcare through technology and innovation.
