Medical Assistant: Saint Francis Cancer Center Physician Clinic

4 weeks ago


New Haven, Connecticut, United States Saint Francis Health System Full time

Job Summary:

As a Medical Assistant at Saint Francis Cancer Center Physician Clinic, you will play a vital role in facilitating effective patient care and satisfaction. You will assist providers with patient examinations, diagnostic procedures, treatments, and care coordination.

Responsibilities:

  • Assess and document patient condition, including vital signs, weight, medications, and social history.
  • Record services and diagnoses for accurate completion of encounter forms, requisitions, and consent forms.
  • Assist providers with patient examinations, procedures, and treatments according to established protocols.
  • Independently perform ancillary services, including venipuncture and x-rays, per protocols.
  • Maintain medical records, including preparation of charts, filing of correspondence, and test results.
  • Coordinate care through messaging, patient telephone calls, scheduling appointments, and communicating prescription refills.
  • Successfully use the EMR and other computer applications to accomplish tasks according to policies and procedures.
  • Track ordered or pending tests, procedures, and referrals according to protocol.
  • Administer medication orally and via intra-muscular injection as directed by physician order.
  • Determine eligibility and obtain authorization for services.
  • Schedule tests and appointments for referred services.
  • Track referrals made for services.
  • Promote patient wellness by providing patient education as directed by the provider.
  • Utilize advanced clinical knowledge or experience to resolve patient questions and meet patient needs.
  • Participate in quality initiatives and safety functions.
  • Assist in identifying and ordering needed supplies.
  • Remain informed and compliant with current Health System, Warren Clinic, OSHA, and HIPAA policies and procedures.
  • Maintain exemplary patient satisfaction and participate as an engaged team member.

Requirements:

  • High School Diploma or GED.
  • Completion of an approved Medical Assistant Educational Program or 1 year related experience within the last 5 years.
  • None.

Working Relationships:

Works directly with patients and/or customers. Works with internal/external customers. Works with other healthcare professionals and staff. Works frequently with individuals at director level or above.

EOE Protected Veterans/Disability


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