Sales Account Manager

6 days ago


Pontiac, Michigan, United States Peninsula Plastics Company Inc Full time
About Us

Peninsula Plastics Company Inc. is a dynamic company committed to delivering high-quality products and exceptional customer service.

We offer a competitive salary range of $80,000 – 100,000 per year, depending on experience, plus benefits including health, dental, vision, life insurance, pet insurance, and a 401K plan with company match.

Job Responsibilities:

  1. Serve as the primary point of contact for customers, handling inquiries, and resolving issues in a timely manner.
  2. Meet with clients to understand their needs and provide solutions.
  3. Process orders, confirm them with the team, and update internal documents to ensure accurate delivery.
  4. Develop estimates for quoting purposes and communicate forecasted timelines for product delivery.
  5. Monitor inventory to verify timely delivery.
  6. Resolve client questions, concerns, and complaints.

Requirements:

  • Customer service experience required.
  • Manufacturing environment experience an asset.
  • Excellent written and verbal communication skills.
  • Great organizational and prioritizing skills.
  • Ability to multi-task.
  • A high degree of professionalism.
  • Strong collaborative, problem-solving, and interpersonal skills.
  • Reliable and able to work independently under minimal supervision.


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