Sales Account Manager
6 days ago
Peninsula Plastics Company Inc. is a dynamic company committed to delivering high-quality products and exceptional customer service.
We offer a competitive salary range of $80,000 – 100,000 per year, depending on experience, plus benefits including health, dental, vision, life insurance, pet insurance, and a 401K plan with company match.
Job Responsibilities:
- Serve as the primary point of contact for customers, handling inquiries, and resolving issues in a timely manner.
- Meet with clients to understand their needs and provide solutions.
- Process orders, confirm them with the team, and update internal documents to ensure accurate delivery.
- Develop estimates for quoting purposes and communicate forecasted timelines for product delivery.
- Monitor inventory to verify timely delivery.
- Resolve client questions, concerns, and complaints.
Requirements:
- Customer service experience required.
- Manufacturing environment experience an asset.
- Excellent written and verbal communication skills.
- Great organizational and prioritizing skills.
- Ability to multi-task.
- A high degree of professionalism.
- Strong collaborative, problem-solving, and interpersonal skills.
- Reliable and able to work independently under minimal supervision.
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