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Armed Security Shift Leader

2 months ago

Washington, Washington, D.C., United States Allied Universal® Full time
Job Summary

We are seeking a highly skilled and experienced Armed Security Shift Supervisor to join our team at Allied Universal. As a key member of our security operations team, you will be responsible for supervising and coordinating the delivery of quality security services on a specific shift at an assigned customer location.

Key Responsibilities
  • Supervise and Coordinate Security Services: Supervise and coordinate the delivery of quality security services on a specific shift at an assigned customer location.
  • Liaise with Site Supervisor and Account Manager: Act as a liaison between the site supervisor, account manager, and professional security officers to ensure seamless communication and effective service delivery.
  • Staff Supervision: Supervise staff on assigned shift, providing coaching, recognition, and discipline within approved empowerment range.
  • Qualifications and Requirements:
    • Be at least 21 years of age with a high school diploma or equivalent.
    • Possess effective written and oral communication and interpersonal skills with the ability to deal with all levels of personnel and the general public in a professional and effective manner.
    • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
    • As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws.
    • Display exceptional customer service and communication skills.
    • Have intermediate computer skills to operate innovative, wireless technology at client-specific sites.
    • Ability to handle crisis situations at the client site, calmly and efficiently.
    • Communicate staffing needs on shift to Account Manager or Operations Manager.
    • Assure that officers receive appropriate training, developing them in both technical and professional skills.
    • Assure that employee grievances are heard with help from appropriate district or region HR support employees and Account or Operations Manager.
    • Administer JSA's and safety programs outlining site-specific hazards for professional security officers on assigned shift, including vehicle/driving safety as appropriate to Corporate procedures.
    • Assist Account or Operations Manager to manage uniforms, equipment, supplies, and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists.
    • Able to:
      • Work in various environments such as cold weather, rain/snow, or heat.
      • Occasionally lift or carry up to 40 pounds.
      • Climb stairs, ramps, or ladders occasionally during shift.
      • Stand or walk on various surfaces for long periods of time.
What We Offer

Allied Universal is an Equal Opportunity Employer. We offer a competitive compensation package, including medical, dental, and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks, and more for most full-time positions.