Clinical Finance Operations Lead
5 days ago
About the Job
The Alameda Health System is seeking an accomplished Patient Financial Services Director to lead our Revenue Cycle and Patient Financial Services efforts. This individual will be responsible for overseeing multiple value streams, ensuring compliance with regulations, and driving revenue cycle efficiency.
Responsibilities
- Lead the development and implementation of new processes and procedures;
• Collaborate with cross-functional teams to address sensitive financial and compliance issues;
• Provide subject matter expertise in patient financial services and Epic software;
• Define business needs and facilitate prioritization of work;
• Make recommendations to improve financial information flow and hospital viability;
• Lead process improvement projects and participate in strategic planning;
• Determine root causes of issues and recommend improvements;
• Provide leadership and resources to management and department staff; - Ensure compliance with federal, state, and local regulations, as well as third-party payer policies;
• Maintain and coordinate activities with Utilization Review department and Accounting department;
• Manage processes that optimize efficiencies and meet regulatory requirements;
• Coordinate issues to appropriate levels for problem-solving and develop team approaches;
• Support positive customer relations and respond to customer complaints timely;
• Train staff on Epic, standard work processes, operations, and integrated business services;
• Plan and implement staff development and training programs;
• Define business needs, facilitate prioritization, and make recommendations;
• Provide direction for new program implementation and manage budgets; - Perform other duties as assigned.
Requirements
High School diploma or equivalent required; Bachelors degree preferred;
Seven years healthcare experience, including five years of increasing management experience;
Hospital financial operation experience and systems solutions/project management experience required;
N/A preferred licenses/certifications.
Estimated salary range: $130,000 - $160,000 per year, depending on experience.
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