Guest Services Representative

4 weeks ago


Stamford, Connecticut, United States ZMC Hotels Full time

Company Overview

At ZMC Hotels, we pride ourselves on delivering exceptional hospitality to our guests and employees alike. We offer a range of opportunities, from seasonal to full-time careers, with flexible schedules and steady employment. Our goal is to provide a supportive environment where friendly and dedicated employees can thrive.

Job Summary

We're seeking a fast-paced and friendly Guest Services Associate to join our team. As a key member of our front desk team, you'll be responsible for ensuring a seamless guest experience. This includes checking in guests during peak hours, providing exceptional customer service, and collaborating with our team to resolve any guest concerns.

Responsibilities:


\u2022 Ensure that all guests receive efficient and courteous service, adhering to our high standards


\u2022 Address and resolve guest concerns in a timely and professional manner


\u2 Ensure the daily maintenance of room inventory to optimize revenue and meet guest expectations


\u2 Supervise the bell staff to ensure efficient and friendly guest interactions

Qualifications:


\u2022 Must be flexible with shifts and able to work a variety of schedules


\u2022 Possess excellent communication and interpersonal skills


\u2022 Highly organized and able to multitask in a fast-paced environment


\u2022 Basic computer skills and knowledge of guest service principles

Compensation: $12.00 per hour

We offer a competitive hourly rate and opportunities for career growth and development. If you're a people person with a passion for delivering exceptional guest experiences, we encourage you to apply.



  • Stamford, Connecticut, United States European Wax Center Full time

    About the Role:We are seeking a highly skilled Guest Service/Sales Associate to join our team at European Wax Center. In this role, you will be responsible for creating an exceptional guest experience, achieving sales goals, and providing genuine recommendations to our guests.Key Responsibilities:Develop a thorough understanding of European Wax Center...


  • Stamford, Connecticut, United States Wingstop Restaurants Full time

    Deliver World Class Service at WingstopAs a Guest Service Team Member at Wingstop, you'll be the face and voice of our brand, providing authentic, positive, and genuine experiences for our guests. Your responsibilities will include:Greeting guests and answering phone callsTaking and delivering ordersInteracting with guests to ensure a positive experienceAt...


  • Stamford, Connecticut, United States Goldfish Swim School - Stamford Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team at Goldfish Swim School - Stamford as a Front Desk Representative. This role is perfect for someone who enjoys working in a fast-paced environment and providing exceptional service to our members and guests.Key Responsibilities:Provide quality customer service...


  • Stamford, Connecticut, United States JCC Association Full time

    Key Responsibilities:As a Member Experience Associate at the JCC of Stamford, you will be the face of our organization, interacting with members, non-members, and staff in a friendly, helpful, and professional manner. Your primary goal will be to maintain high standards of customer service, ensuring that all interactions represent the absolute best...


  • Stamford, Connecticut, United States Wingstop Restaurants Full time

    Delivering World-Class ServiceAs a Guest Service Team Member at Wingstop, you will be the face and voice of our brand, providing authentic, positive, and genuine experiences for our guests. Your responsibilities will include: Greeting guests and answering phone calls in a friendly and professional manner Taking and delivering orders in a timely and efficient...


  • Stamford, Connecticut, United States Stratton Amenities Full time

    Job OverviewStratton Amenities is seeking a highly skilled and experienced Front Desk Concierge to provide exceptional service to our residents and guests in a luxury residential high-rise. The ideal candidate will be passionate about delivering outstanding hospitality and guest experiences.Main Responsibilities:Greet and direct residents and visitors with a...


  • Stamford, Connecticut, United States Target Full time

    Key Responsibilities:As a Guest Advocate at Target, you will create a welcoming experience for every guest, every time. This includes greeting guests authentically, engaging in friendly conversation, and providing assistance as needed. You will also welcome guests into self-checkout and scan and bag their items efficiently.What You'll Do:Create a positive...


  • Stamford, Connecticut, United States Zips Car Wash Full time

    Job SummaryWe are seeking a friendly and enthusiastic Customer Service Associate to join our team at Zips Car Wash. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our Unlimited Wash Club, and ensuring a positive experience for all guests.Key ResponsibilitiesWelcome and engage with customers in a...


  • Stamford, Connecticut, United States EWC Growth Partners LLC Full time

    Job OverviewAt EWC Growth Partners LLC, we're seeking a highly skilled Customer Experience Representative to join our team. As a key member of our sales and service team, you will be responsible for delivering exceptional guest experiences, achieving sales goals, and providing genuine recommendations to our guests on European Wax Center services and...


  • Stamford, Connecticut, United States Chick-fil-A Full time

    Job DescriptionChick-fil-A of Beavercreek is seeking a motivated and customer-focused individual to join our team as a Front of House Team Member. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and maintaining a clean and welcoming environment.Key...


  • Stamford, Connecticut, United States RPM Raceway Full time

    Customer Service RepresentativeAt RPM Raceway, we're seeking a highly motivated and customer-focused individual to join our Guest Service Representative team in Stamford, CT. As a key member of our team, you will be responsible for delivering exceptional guest experiences, ensuring our customers have a world-class experience.Key Responsibilities:Provide...


  • Stamford, Connecticut, United States Goldfish Swim School Full time

    Job Summary :The Front Desk Representative is a key member of our team, responsible for promoting quality customer service, processing sales and registrations, and representing our company in a positive image.Key responsibilities include greeting visitors, checking students in on our computer system, discussing membership options with prospective families,...


  • Stamford, Connecticut, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, ensuring a...


  • Stamford, Connecticut, United States Buffalo Wild Wings Full time

    Key Responsibilities: Manage takeout orders and assist guests with payment Create a positive first impression for every guest Greet hungry sports fans with enthusiasm and warmth Demonstrate passion and commitment in a fast-paced environmentAbout the Role:As a Cashier at Buffalo Wild Wings, you will be part of a dynamic team that delivers exceptional customer...


  • Stamford, Connecticut, United States RPM Raceway Full time

    Customer Service AmbassadorAt RPM Raceway, we're seeking a Customer Service Ambassador to join our team. As a key member of our Guest Service Representative (GSR) team, you'll be responsible for delivering exceptional customer experiences. Your friendly and outgoing personality will shine through as you interact with guests, providing a world-class...


  • Stamford, Connecticut, United States Mohawk Industries Inc Full time

    Customer Service RepresentativeAt Mohawk Industries, Inc., we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Provide customer account management, including order entry, order inquiry,...


  • Stamford, Connecticut, United States Visions Federal Credit Union Full time

    About UsWe're a team of dedicated professionals who are passionate about helping people achieve their financial goals. At Visions Federal Credit Union, we're committed to providing exceptional service to our members and making a positive impact in our community.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team as a...


  • Stamford, Connecticut, United States Mohawk Industries Inc Full time

    Customer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Mohawk Industries, Inc. The ideal candidate will have a strong focus on customer account management and be able to provide exceptional service to our customers.Provide customer account management, including order entry, order inquiry,...


  • Stamford, Connecticut, United States JobTarget - Demo Full time

    Customer Service RepresentativeJobTarget - Demo is seeking a skilled Customer Service Representative to drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.Key...


  • Stamford, Connecticut, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Assist customers with U-Haul...