Field Service Technician

4 weeks ago


Atlanta, Georgia, United States NCR Voyix Full time
About NCR VOYIX

NCR VOYIX Corporation is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. With a strong presence in 35 countries, our company has approximately 16,000 employees worldwide.

For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants, and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

We leverage our expertise, R&D capabilities, and unique platform to help navigate, simplify, and run our customers' technology systems. Our customers are at the center of everything we do, and our mission is to enable stores, restaurants, and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth.

Job Summary

We are seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for performing customer installation, maintenance, and service calls promptly and effectively. You will service electromechanical equipment like self-checkout systems within an assigned territory, perform maintenance, repair, PM work, and system overhauls.

Key Responsibilities
  • Perform customer installation, maintenance, and service calls promptly and effectively.
  • Service electromechanical equipment like self-checkout systems within an assigned territory.
  • Perform maintenance, repair, PM work, and system overhauls.
Requirements
  • Local candidate to specific geographic area.
  • Authorized to work in the US.
  • At least 18 years of age.
  • Have a valid driver's license and driving record that satisfies NCR VOYIX fleet requirements.
  • PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
  • Ability to perform essential functions of the job with or without a reasonable accommodation.
  • Prolonged travel with driving several hours per day.
  • Rotating and weekend shifts.
  • Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays.
  • Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance.
  • Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.
Preferred Qualifications
  • Familiarity with large servers, mainframe computers, and imaging software.
  • A+ Certification, CompTIA, N+ Certification.
  • One or more years of related experience.

We are committed to building a diverse community where all people are treated fairly, recognized for their individuality, promoted based on performance, and encouraged to strive to reach their full potential. Every individual at NCR VOYIX has an ongoing responsibility to respect and support a globally diverse environment.



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