Patron Services Representative

21 hours ago


Omaha, Nebraska, United States Omaha Performing Arts Society Full time
About the Role

We are seeking a highly skilled Patron Services Representative to join our team at Omaha Performing Arts. As a key member of our box office staff, you will provide exceptional customer service to patrons, sell and reconcile ticket sales, and work closely with other representatives to achieve our goals.

Key Responsibilities:

  • Sell and reconcile ticket sales through various channels, including telephone, walk-up, and internet sales.
  • Process patron transactions, including single, subscription, ticket exchanges, and refunds.
  • Provide high-quality service to patrons, resolving issues and complaints in a professional and timely manner.

Requirements:

  • Two years of prior customer service experience.
  • Ability to efficiently and accurately handle cash transactions and reconciliation.
  • Proficient in Microsoft Office Products (Word, Excel, Outlook, Access, and PowerPoint).
  • Excellent communication and interpersonal skills.

Estimated Salary: $16/hour.



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