Medical Customer Service Representative
6 days ago
We are seeking a highly skilled Medical Customer Service Representative to provide exceptional patient service and support to our patients and healthcare providers.
The successful candidate will be responsible for answering patient calls, gathering information, and routing calls to the appropriate department or provider. They will also schedule appointments, enter insurance information into our database, and collaborate with colleagues to ensure quality service and accurate patient processing.
This is a full-time position located at our administrative office, and the successful candidate will work 40 hours per week, generally Monday-Friday, 8am to 5pm.
Requirements:
- High school diploma or equivalent preferred.
- One year or more of experience in a clinical setting preferred.
- One year or more of experience with data entry preferred.
- Proficiency in English and Spanish required.
- Strong computer skills in Microsoft Office required. Experience with electronic medical records preferred.
- Demonstrated ability to work independently or with minimal supervision.
- Strong customer service skills, high attention to detail, effective teamwork skills, and a proactive attitude are essential for this role.
OneWorld Community Health Centers, Inc. offers a competitive benefits package, including medical, dental, and life insurance, tuition reimbursement, 401(k), and free fitness center access. If you have a passion for delivering exceptional patient service and a commitment to making a difference in the lives of others, we encourage you to apply for this exciting opportunity.
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