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Technical Support Specialist

1 month ago

Waseca, Minnesota, United States Mediacom Communications Full time

Mediacom Communications is a leading provider of internet and technical support services. As a Technical Support Representative I, you will play a critical role in delivering exceptional customer experiences. Our team of experts is dedicated to providing top-notch support to our customers, and we are seeking a talented individual to join our ranks. Key responsibilities include:

* Providing technical support to customers via phone, email, and chat
* Troubleshooting and resolving technical issues in a timely and efficient manner
* Collaborating with internal teams to resolve complex technical issues
* Developing and maintaining a deep understanding of our products and services

If you are a motivated and customer-focused individual with a passion for technology, we encourage you to apply for this exciting opportunity. As a Technical Support Representative I, you will have the opportunity to work with a talented team of professionals and develop your skills in a dynamic and fast-paced environment. We offer a competitive salary and benefits package, as well as opportunities for career growth and development. Apply now to join our team and take the first step towards a rewarding career in technical support.