Retail Customer Experience Coordinator

3 weeks ago


Bennington, Vermont, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and ensuring prompt and courteous customer service.

Key Responsibilities
  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front-end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
Requirements
  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience
Benefits

We offer a competitive benefits package, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. We are an equal opportunity employer and consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.



  • Bennington, Vermont, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading by example, and ensuring a positive and engaging environment for our customers and associates.Key...


  • Bennington, Vermont, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading by example, and ensuring a positive and engaging environment for our customers and associates.Key...


  • Bennington, Vermont, United States Marshalls Full time

    Merchandise Coordinator Job DescriptionAt Marshalls, we're looking for a skilled Merchandise Coordinator to join our team. As a key member of our operations team, you'll play a crucial role in ensuring our stores are stocked with the latest merchandise.Key Responsibilities:Process and prepare merchandise for the sales floor, adhering to company procedures...


  • Bennington, Vermont, United States Marshalls Full time

    Merchandise Coordinator Job DescriptionAt Marshalls, we're looking for a skilled Merchandise Coordinator to join our team. As a key member of our operations team, you'll play a crucial role in ensuring our stores are stocked with the latest merchandise.Key Responsibilities:Process and prepare merchandise for the sales floor, adhering to company procedures...


  • Bennington, Vermont, United States Marshalls Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Retail Backroom Coordinator to join our team at Marshalls. As a key member of our store operations team, you will be responsible for ensuring the efficient processing and merchandising of inventory, maintaining a clean and organized store environment, and providing exceptional customer...


  • Bennington, Vermont, United States Marshalls Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Retail Administration Coordinator to join our team at Marshalls. As a key member of our store operations team, you will be responsible for providing administrative support to store management and ensuring a positive customer experience.Key ResponsibilitiesProvide administrative support to store...


  • Bennington, Vermont, United States Marshalls Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Retail Administration Coordinator to join our team at Marshalls. As a key member of our store operations team, you will be responsible for providing administrative support to store management and ensuring a positive customer experience.Key ResponsibilitiesProvide administrative support to store...


  • Bennington, Vermont, United States Marshalls Full time

    About the RoleWe are seeking a highly organized and detail-oriented Retail Administration Coordinator to join our team at Marshalls. As a key member of our store operations team, you will play a critical role in ensuring the smooth day-to-day operations of our store.Key ResponsibilitiesSupport store management in the execution of store-related administrative...


  • Bennington, Vermont, United States Marshalls Full time

    Key Carrier Coordinator Job DescriptionAt Marshalls, we're reinventing retail and helping people discover their next great find. As a Key Carrier Coordinator, you'll play a key role in maintaining the store's operations and ensuring a positive customer experience.Key Responsibilities:Alternate between Coordinator and Key Carrier roles based on store needsAct...


  • Bennington, Vermont, United States Marshalls Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Retail Backroom Coordinator to join our team at Marshalls Store 1575. As a key member of our store operations team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to provide an...


  • Bennington, Vermont, United States Marshalls Full time

    Merchandise Coordinator Job DescriptionAt Marshalls, we're looking for a skilled Merchandise Coordinator to join our team. As a key member of our operations team, you'll play a crucial role in ensuring our sales floor is always stocked with fresh and fashionable merchandise.Key Responsibilities:Process and prepare merchandise for the sales floor in...

  • Retail Merchandiser

    3 days ago


    Bennington, Vermont, United States Drive Line Service Full time

    Job Summary:Driveline is seeking a Retail Merchandising Specialist to join our national retail merchandising team. As a Retail Merchandising Specialist, you will be responsible for providing high-quality retail services to the largest retailers in the United States.Key Responsibilities:Visiting various retail locations within 25 miles of your home to audit...


  • Bennington, Vermont, United States Marshalls Full time

    Job Title: Retail Store Cleaning AssociateAt Marshalls, we're looking for a skilled and motivated individual to join our team as a Retail Store Cleaning Associate. As a key member of our facilities team, you'll play a critical role in maintaining a safe and efficient work environment.Key Responsibilities:Supervise and coordinate the work of maintenance staff...


  • Bennington, Vermont, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail store team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet customer needs.Key ResponsibilitiesProvide outstanding...


  • Bennington, Vermont, United States Marshalls Full time

    Job SummaryAs a Merchandise Coordinator at Marshalls, you will be responsible for accurately processing and preparing merchandise for the sales floor, maintaining and upholding merchandising philosophy, and ensuring a current, fresh, and fashionable store environment.Key ResponsibilitiesProcess and prepare merchandise for the sales floor in accordance with...


  • Bennington, Vermont, United States The Sherwin-Williams Company Full time

    Customer Service Specialist Job DescriptionThis role is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with customers to understand their needs, provide solutions, and ensure maximum satisfaction.Key Responsibilities:Provide exceptional customer service, answering questions and resolving concernsDetermine...


  • Bennington, Vermont, United States Sherwin-Williams Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth through effective product...


  • Bennington, Vermont, United States Sherwin-Williams Full time

    Job DescriptionThis role is crucial to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. They are also expected to promptly resolve any customer concerns and ensure maximum client...

  • Sales Associate

    4 weeks ago


    Bennington, Vermont, United States Petco Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate - Guest Experience Specialist to join our team at Petco. As a Sales Associate, you will be responsible for providing exceptional guest experience services, assisting guests in selecting merchandise, and maintaining a clean and safe store environment.Key ResponsibilitiesProvide...


  • Bennington, Vermont, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Merchandise Associate to join our team at Marshalls. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention...