Customer Service Representative
2 weeks ago
We are seeking a highly skilled Customer Service Representative to join our Revenue Cycle team at Sonora Quest Laboratories. As a key member of our team, you will be responsible for providing exceptional customer service to patients and providers, resolving billing issues, and ensuring timely documentation and filing requirements.
Key Responsibilities- Receive and respond to incoming phone calls from patients and providers regarding payment issues, perceived inappropriate patient service, and updates on insurance data.
- Determine the nature of each call and document the associated reason code via our claim system.
- Effectively research, resolve, and respond to billing issues in a timely and accurate manner.
- Provide support to the Reimbursement area by posting zero payment Explanation of Payments from insurance companies.
- Monitor patient accounts to facilitate prompt payment and prevent inappropriate transfers to the outside collection agency.
- Assist with cross-functional tasks, including EOB Adjustments, Bad Debt Recovery Trailer Entry, and Cash Payment mailing.
- High school diploma or GED with a minimum of two years of customer service experience.
- Excellent verbal and organizational skills, with the ability to interface with difficult customers and work with minimal direct supervision to meet required goals.
- One year of previous medical billing experience.
- Additional related education and/or experience.
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Customer Service Representative
2 weeks ago
Phoenix, Arizona, United States Pilot Freight Service Full time**Job Summary**Pilot Freight Service is seeking a highly skilled and detail-oriented Customer Service Representative to join our team in Phoenix. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring timely and accurate communication, and resolving any issues that may arise.**Key...
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Customer Service Representative
3 weeks ago
Phoenix, Arizona, United States A1 Garage Door Service, LLC Full timeCustomer Care RepresentativeWe are seeking a highly skilled Customer Care Representative to deliver exceptional service to our customers. As a key member of our team, you will be responsible for providing top-notch support and ensuring customer satisfaction.Proven sales and customer support experience or experience as a Client Service RepresentativeStrong...
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Customer Service Representative
3 days ago
Phoenix, Arizona, United States Pilot Freight Service Full timePilot Freight Service is seeking a Customer Service Representative to join our team in Phoenix.Job SummaryWe are looking for a detail-oriented and customer-focused individual to provide exceptional service to our customers. The successful candidate will be responsible for frequent and accurate communication with customers, cartage agents, and other station...
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Bilingual Customer Service Representative
2 weeks ago
Phoenix, Arizona, United States Acro Service Corp Full timeJob Summary:Acro Service Corp is seeking a highly skilled and bilingual customer service representative to join our team. As a customer service representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and working effectively as a member of a support team.Key...
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Customer Service Representative
6 hours ago
Phoenix, Arizona, United States Southwest Service Administrators Inc Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Southwest Service Administrators Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving complex issues, and ensuring that our...
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Bilingual Customer Service Representative
1 week ago
Phoenix, Arizona, United States Acro Service Corp Full timeKey ResponsibilitiesWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at Acro Service Corp. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients in a fast-paced call center environment.RequirementsHigh-level of PC proficiency and familiarity with a call...
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Customer Service Representative
2 weeks ago
Phoenix, Arizona, United States Luxury Bath Technologies Full time{"h1": "Customer Service Representative", "p": "At Luxury Bath Technologies, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, scheduling appointments, and managing sales representative schedules. If you have a...
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Customer Service Representative
1 week ago
Phoenix, Arizona, United States Love's Travel Stops & Country Stores Full time{"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a Customer Service Representative to join our team at Love\u0027s Travel Stops and Country Stores. As a Customer Service Representative, you will be responsible for providing excellent customer service, handling customer transactions, and maintaining a clean and safe work...
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Customer Service Representative
3 days ago
Phoenix, Arizona, United States Randstad Full timeCustomer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for providing top-notch customer service to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries in...
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Customer Service Representative
3 days ago
Phoenix, Arizona, United States PING Full timeCustomer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at PING, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring customer satisfaction.Key...
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Customer Service Representative
1 week ago
Phoenix, Arizona, United States Farmers Insurance Full time{"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a skilled Customer Service Representative to join our team at Farmers Insurance. As a Customer Service Representative, you will be responsible for communicating with internal and external customers about intermediate underwriting guidelines, policies, and marketing initiatives to...
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Customer Service Representative
6 days ago
Phoenix, Arizona, United States Domino's Pizza LLC Full timeAbout the Role:As a Customer Service Representative at Domino's Pizza LLC, you will be responsible for delivering exceptional customer experiences. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment.Key Responsibilities:• Greet customers and provide a positive experience• Take...
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Customer Service Representative
2 weeks ago
Phoenix, Arizona, United States Waste Management Full time**Customer Service Representative Opportunity at Waste Management****About the Role**We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and...
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Customer Service Representative
1 week ago
Phoenix, Arizona, United States Upgrade, Inc. Full time{"title": "Customer Service Representative", "description": "Customer Service RepresentativeAt Upgrade, Inc., we are seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their inquiries,...
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Customer Service Representative
2 weeks ago
Phoenix, Arizona, United States Domino's Franchise Full time**Job Summary**As a Customer Service Representative at Domino's Franchise, you will be the face of our company, providing exceptional service to our customers and ensuring a positive experience for every interaction. This role is perfect for individuals who enjoy working in a fast-paced environment, multitasking, and providing top-notch customer...
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Customer Service Representative
5 days ago
Phoenix, Arizona, United States Combined, a Chubb Company Full timeCustomer Service RepresentativeCombined, a Chubb Company, is seeking a highly skilled Customer Service Representative to join our team. As a key member of our Contact Center, you will be responsible for providing exceptional customer service and support to our policyholders.Key Responsibilities:Address customer service concerns, inquiries, and activities in...
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Customer Service Representative
4 days ago
Phoenix, Arizona, United States Circle K Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring a positive shopping experience.Key Responsibilities:Greet...
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Customer Service Representative
6 days ago
Phoenix, Arizona, United States Combined, a Chubb Company Full timeCustomer Service RepresentativeCombined, a Chubb Company, is seeking a highly skilled Customer Service Representative to join our team. As a key member of our Contact Center, you will be responsible for addressing customer service concerns, inquiries, and activities.Key Responsibilities:Support policyholders with insurance product information and answer...
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Customer Service Representative
2 weeks ago
Phoenix, Arizona, United States Fiserv Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Fiserv. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and driving customer satisfaction.Key Responsibilities:Provide excellent...
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Customer Service Representative
2 days ago
Phoenix, Arizona, United States Dal-Tile Full timeCustomer Service Representative, Warehouse AssociateWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Dal-Tile, a leading manufacturer of tile and natural stone in the United States. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling...