Retail Sales Supervisor

1 week ago


Morehead City, North Carolina, United States Belk Full time
Job Summary

The Cosmetic Counter Manager is a key member of the Belk sales team, responsible for driving sales and customer satisfaction in the cosmetics department. This role requires a strong leader who can motivate and coach a team of sales associates to meet and exceed sales goals.

Key Responsibilities
  • Business Development: Analyze daily, weekly, and monthly business trends to identify opportunities for growth and recommend strategies to achieve sales goals.
  • Sales Performance: Coach and motivate sales associates to meet or exceed personal sales per hour (SPH) goals, and ensure that the cosmetics department is consistently meeting or exceeding sales targets.
  • Customer Service: Provide exceptional customer service to ensure customer satisfaction and loyalty, and build a strong customer clientele base.
  • Team Management: Recruit, train, and develop a high-performing team of sales associates, and ensure that the team is equipped to meet the needs of customers.
  • Inventory Management: Manage inventory levels to ensure that the cosmetics department is well-stocked and that products are rotated regularly to prevent obsolescence.
  • Store Presentation: Maintain a visually appealing and well-organized cosmetics department, and ensure that all displays and fixtures are clean and well-maintained.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 3-5 years of retail experience, with 1-3 years of supervisory experience.
  • Skills: Excellent communication and leadership skills, ability to analyze sales data and make recommendations for growth, and ability to work in a fast-paced environment.
Physical Requirements
  • Ability to: Lift up to 50 pounds, stand for long periods of time, and move quickly and efficiently around the store.
Working Conditions
  • Work Schedule: Flexible schedule, including evenings and weekends, due to shift rotation.


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