Customer Service Ambassador
4 days ago
**Job Summary:**
We are seeking a highly skilled Customer Service Representative to join our team at Grace Management Group. As a key member of our customer-facing department, you will be responsible for providing exceptional service to our customers through all forms of communication.
**Key Responsibilities:**
- Own all order entry and customer service for the Faire channel.
- Provide a consistently excellent customer service experience by maintaining the highest degree of courtesy, confidentiality, and professionalism with internal and external customers.
- Educate and engage customers through inbound calls from customers.
**Requirements:**
- Team Player, Enjoys fast-paced, fast-changing work environment.
- Enthusiastic.
- Customer service experience, preferably in a call center environment.
- Loves talking to people.
- Excellent verbal and written communication skills.
- Excellent computer skills – including Microsoft Office and Excel.
**Company Overview:
Grace Management Group is a leading provider of home fragrance and decor products. Our company has been serving customers for over 40 years and has a strong presence in the market. We are committed to providing exceptional service to our customers and are looking for talented individuals to join our team.
**Estimated Salary:** $45,000 - $60,000 per year.
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