Customer Service Ambassador

4 days ago


Spartanburg, South Carolina, United States Grace Management Group Full time

**Job Summary:**

We are seeking a highly skilled Customer Service Representative to join our team at Grace Management Group. As a key member of our customer-facing department, you will be responsible for providing exceptional service to our customers through all forms of communication.

**Key Responsibilities:**

  • Own all order entry and customer service for the Faire channel.
  • Provide a consistently excellent customer service experience by maintaining the highest degree of courtesy, confidentiality, and professionalism with internal and external customers.
  • Educate and engage customers through inbound calls from customers.

**Requirements:**

  • Team Player, Enjoys fast-paced, fast-changing work environment.
  • Enthusiastic.
  • Customer service experience, preferably in a call center environment.
  • Loves talking to people.
  • Excellent verbal and written communication skills.
  • Excellent computer skills – including Microsoft Office and Excel.

**Company Overview:

Grace Management Group is a leading provider of home fragrance and decor products. Our company has been serving customers for over 40 years and has a strong presence in the market. We are committed to providing exceptional service to our customers and are looking for talented individuals to join our team.

**Estimated Salary:** $45,000 - $60,000 per year.



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