Customer Service Ambassador
4 weeks ago
About Us:
">Nothing Bundt Cakes is a leading bakery chain that specializes in providing high-quality cakes for various occasions. We are committed to delivering exceptional customer service and creating a welcoming environment for our guests.
">Job Description:
">We are seeking a skilled Guest Service Representative/Crafter to join our team As a Guest Service Representative/Crafter, you will be responsible for interacting with guests, managing cash registers, and operating a point-of-sale system. You will also be responsible for maintaining a clean and organized bakery presentation, preparing cake decorations, and ensuring compliance with health and safety guidelines.
">Responsibilities:
">The successful candidate will have the following responsibilities:
">- ">
- Interact with guests in a friendly and courteous manner, providing them with excellent customer service.">
- Manage cash registers, process transactions, and handle customer payments.">
- Operate a point-of-sale system, accurately handling guest orders and processing payments.">
- Maintain a clean and organized bakery presentation, upholding a safe and healthy environment for guests and staff.">
- Prepare cake decorations, boxes, bows, and other packaging materials in advance to ensure requisite supplies are readily available for cake order demands.">
- Monitor inventory of cake-crafting supplies and notify management when replenishment is required.">
- Evaluate frosted and decorated cakes to ensure Nothing Bundt Cakes standards are met and notify management of any quality control issues.">
- Clean, sanitize, and restock the workstation and ensure all crafting tools are sufficiently prepared for the next shift.">
- Support the Guest Service Representative in assisting walk-in guests and answering the telephone as needed.">
Requirements:
">To be considered for this role, you should possess the following skills and qualifications:
">- ">
- A high school diploma or equivalent.">
- Previous experience in a bakery, restaurant, or retail store environment.">
- Ability to lift 25 pounds and stand for extended periods of time.">
- Excellent communication and interpersonal skills.">
- Able to work in a fast-paced environment and meet deadlines.">
Compensation:
">The estimated salary for this role is $10.00-$14.00 per hour, based on location and experience.
">Benefits:
">We offer a variety of benefits to our employees, including employee discounts, free food and snacks, free uniforms, and training and development opportunities.
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