Network Administrator II
2 days ago
ActioNet is seeking a highly skilled Network Administrator II to join our team in San Antonio, TX.
Key Responsibilities:
- Deploy and sustain new or existing information networks, including local area networks (LAN), Wireless Local Area Network (WLAN), Wide Area Networks (WAN), intranets, extranets, and other communications networks.
- Administer day-to-day sustainment, integrity, security, and availability of the network.
- Perform daily performance monitoring, capacity analysis, and maintain security posture of the network.
- Assist architecture and engineering with evaluation, making recommendations, and testing of network hardware and software products.
- Create standard operating procedures, maintenance guides, and knowledge base articles to ensure proper documentation for the operational upkeep of the network.
- Perform network infrastructure maintenance upgrades to ensure a proper security and operational posture is maintained.
- Provide necessary on-site IT support or system administration for all servers, network equipment, operating systems, and applications on the supported networks at all sites.
- Provide site support to assist with the management of LAN and WAN connectivity or assistance with Quality of Service (QoS) for applications such as streaming media, Video on Demand (VoD), Video over IP (VOIP).
- Assist or perform pre-scheduled maintenance following approved change management procedures.
- Document all changes using the designated ITSM tool for supported networks, environments, and systems.
- Use the ITSM tool to document and schedule all changes and downtimes.
- Conduct maintenance to sustain network security postures and operational readiness, including software/hardware upgrades and preventive services.
- Schedule maintenance outside of regular business hours.
- Notify supported network users at least 24 hours in advance of maintenance events affecting critical services.
- Assist with daily operations, maintenance, and IT management activities under the direction of designated IT support groups.
- Document all changes and utilize approved change management procedures for network security management.
- Provide input and support for mitigating vulnerability findings from network security scans.
- Assist with testing and implementation of IT projects and initiatives at supported sites.
- Provide local on-site support for maintaining DoD Public Key Infrastructure (PKI)/Common Access Card (CAC) requirements.
- Respond to monitoring events for end-user devices and IT systems using designated monitoring tools.
- Coordinate with designated support services for IT infrastructure monitoring and response to events.
- Ensure alignment with the existing Continuity of Operations Plan (COOP) and manage Continuity of Operations Disaster Recovery (CODR) processes.
- Assist with periodic testing of COOP efforts and coordinate with the Government Lead to augment existing COOP plans.
- Maintain a Contingency Operations Plan (COP) outlining emergency management procedures, communication protocols, and points of contact.
Requirements:
- Secret Clearance
- ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services.
- With 24+ years of stellar past performance, ActioNet is the premier Trusted Innovator.
ActioNet is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Why ActioNet?
At ActioNet, our Passion for Quality is at the heart of everything we do:
- We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters.
- We are committed to our customers by driving and sustaining Service Delivery Excellence.
- We are committed to giving back to our Community, helping others, and making the world a better place for our next generation.
ActioNet is proud to be named as a Top Workplace for the ninth year in a row. We have a 98% customer retention rate.
We are passionate about the inspirational missions of our customers and entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.
What's in it for you?
As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and our communities.
We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career.
Are you ready to make a difference?
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