Automotive Service Consultant

3 weeks ago


Tallahassee, Florida, United States GEM MAZDA OF TALLAHASSEE Full time
Job Summary
Gem Mazda of Tallahassee is seeking an experienced Service Advisor to join our team. As a key member of our service department, you will be responsible for greeting customers, assisting with their needs, and ensuring a smooth customer experience. The ideal candidate will have a strong understanding of automotive systems and excellent communication skills.

In this role, you will perform vehicle walk-arounds, consult with customers on applicable service specials, and communicate with technicians on vehicle needs. You will also be responsible for documenting declined services, setting service appointments, and verifying customer data accuracy. Additionally, you will handle customer loaners, delivery vehicle check-ins, and assist with customer retention programs.

We offer a competitive salary of $85,000 - $115,000 per year, depending on experience. Our benefits package includes paid vacation, personal days, holidays, health insurance, dental insurance, vision insurance, life insurance, and employee discounts.

Required Skills and Qualifications:
  • 2+ years of experience as a Service Advisor in a dealership environment
  • Strong knowledge of automotive systems and repair procedures
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Valid driver's license

Benefits
  • Paid Vacation & Personal
  • Paid Holidays
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Employee Discount

Work Location: In person. Ability to commute/relocate: Tallahassee, FL 32303. Reliably commute or planning to relocate before starting work (Required)


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