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Automotive Shop Operations Manager

3 weeks ago


Tallahassee, Florida, United States Main Street Auto Full time

Main Street Auto seeks a skilled General Manager to lead our team and drive the continued success of our shop. As a dynamic leader, you will be responsible for overseeing all aspects of our operations, ensuring smooth workflow, and delivering outstanding customer service.

Key Responsibilities:

  • Provide strong leadership, guidance, and support to our team, fostering a positive work environment and promoting teamwork.
  • Develop and implement effective business strategies to drive sales, increase profitability, and expand our customer base.
  • Oversee day-to-day operations, including workflow management, resource allocation, and inventory control.
  • Ensure exceptional customer service by maintaining high-quality standards, resolving customer issues, and handling complaints in a timely and professional manner.
  • Recruit, train, and supervise staff members, conduct performance evaluations, and promote professional development.
  • Monitor financial performance, create budgets, control costs, and analyze financial reports to identify areas for improvement and implement corrective measures.
  • Develop and execute marketing strategies to promote our shop's services, collaborating with the marketing team as needed.
  • Implement and maintain quality control measures, ensuring adherence to industry regulations and safety standards.

Benefits:

  • Bonus based on performance
  • Company parties
  • Competitive salary: $80,000 - $100,000 per year
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Requirements:

  • Proven experience as a General Manager or in a similar leadership role within the automotive industry.
  • In-depth knowledge of automotive repair and maintenance processes, industry trends, and best practices.
  • Strong business acumen with a track record of achieving sales targets and driving business growth.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Exceptional customer service skills, with a strong focus on customer satisfaction.
  • Solid understanding of financial management and budgeting principles.
  • Strong problem-solving and decision-making abilities.
  • Proficient in using automotive shop management software and other relevant tools.
  • Knowledge of health and safety regulations and the ability to ensure compliance.