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Automotive Shop Operations Manager
3 weeks ago
Main Street Auto seeks a skilled General Manager to lead our team and drive the continued success of our shop. As a dynamic leader, you will be responsible for overseeing all aspects of our operations, ensuring smooth workflow, and delivering outstanding customer service.
Key Responsibilities:
- Provide strong leadership, guidance, and support to our team, fostering a positive work environment and promoting teamwork.
- Develop and implement effective business strategies to drive sales, increase profitability, and expand our customer base.
- Oversee day-to-day operations, including workflow management, resource allocation, and inventory control.
- Ensure exceptional customer service by maintaining high-quality standards, resolving customer issues, and handling complaints in a timely and professional manner.
- Recruit, train, and supervise staff members, conduct performance evaluations, and promote professional development.
- Monitor financial performance, create budgets, control costs, and analyze financial reports to identify areas for improvement and implement corrective measures.
- Develop and execute marketing strategies to promote our shop's services, collaborating with the marketing team as needed.
- Implement and maintain quality control measures, ensuring adherence to industry regulations and safety standards.
Benefits:
- Bonus based on performance
- Company parties
- Competitive salary: $80,000 - $100,000 per year
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Requirements:
- Proven experience as a General Manager or in a similar leadership role within the automotive industry.
- In-depth knowledge of automotive repair and maintenance processes, industry trends, and best practices.
- Strong business acumen with a track record of achieving sales targets and driving business growth.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Exceptional customer service skills, with a strong focus on customer satisfaction.
- Solid understanding of financial management and budgeting principles.
- Strong problem-solving and decision-making abilities.
- Proficient in using automotive shop management software and other relevant tools.
- Knowledge of health and safety regulations and the ability to ensure compliance.