Learning Design Specialist

21 hours ago

Montgomery, Alabama, United States CenterWell Full time
About the Role

We are seeking a highly skilled Learning Design Professional 2 to join our team at CenterWell Senior Primary Care. As a key member of our organization, you will play a critical role in designing and developing innovative learning solutions that drive business results and improve patient outcomes.

Key Responsibilities
  • Design and develop high-quality learning content, including course materials, job aids, and performance support tools.
  • Analyze content and determine the most effective solution to address knowledge or performance gaps.
  • Write effective learning objectives and coordinate performance assessments to measure training effectiveness.
  • Ensure course materials are current and relevant to training needs.
  • Track and analyze the training program's effectiveness by examining learner satisfaction levels, proficiency testing, and improving job performance.
  • Provide instruction and guidance to facilitators.
  • Know how to use collaborative tools to facilitate learning.
  • Plan, organize, and develop training curricula, materials, job performance aids, and programs to meet specific training needs.
  • Partner collaboratively and cohesively within and across teams, subject matter experts, business leaders, and stakeholders to determine whether learning solutions are necessary or relevant.
  • Create and execute design and project plans.
  • May facilitate classroom, virtual, and blended learning to varied audiences within multiple skill sets.
  • Conduct continuous learning/research into the most current best practices for the learning experience and design.
Requirements
  • Relevant bachelor's degree in Learning and Performance, Education, Organizational Development, or a combination of education and/or 2+ years' work experience.
  • Experience in learning strategies and adult learning theories.
  • Proficient in the use of learning design software, including but not limited to Articulate 360 and/or Captivate, Vyond, Articulate Storyline, Camtasia, Audacity, and Kahoot.
  • Ability to share design portfolio of previous work.
  • Ability to communicate clearly, confidently, and enthusiastically.
  • Strong collaboration and team-building skills.
  • Process development expertise.
  • Strong emotional intelligence and flexibility in a fluid and dynamic environment with changing processes and priorities.
  • Strong organizational skills, capable of handling multiple details simultaneously, and the ability to move between strategic and tactical work.
  • This role is part of Humana's Driver safety program and, therefore, requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.
  • Ability to travel 25%.
Preferred Qualifications
  • Experience measuring learning solutions and tying them to performance.
  • Experience in publishing to and maintaining an LMS.
  • Progressive strategic and operational experience.
  • Strong performance orientation around selling, sales goals, and metrics.
  • Work experience in a health care and/or insurance setting.
About CenterWell

CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements.

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