Customer Service Professional

1 day ago


Dubuque, Iowa, United States Medline Full time
Medline Career Opportunities

We are seeking an exceptional Customer Service Representative to join our team in Dubuque, IA. As a key member of our customer service operation, you will play a vital role in providing world-class support to hospitals, clinics, and end-users.

The ideal candidate will possess excellent communication skills, strong computer abilities, and attention to detail. If you have previous customer service experience and are passionate about delivering top-notch service, we encourage you to apply.

Responsibilities:
  • Respond to customer inquiries and resolve issues via phone.
  • Maintain accurate records of calls and customer interactions.
  • Place orders, track shipments, and ensure timely delivery.
  • Enter data into our system regarding customer service interactions.

Requirements:
  • High school diploma or equivalent.
  • At least 1 year of customer service experience.

Benefits:
- Competitive salary: $45,000 - $55,000 per year, depending on experience.
- Full-time schedule with 40 hours per week, Monday through Friday.
- Hybrid work arrangement with regular office hours in Dubuque, IA.
- Comprehensive benefits package, including health insurance, retirement plan, and paid time off.

About Medline:
Medline is a leading global healthcare company committed to delivering innovative solutions to the medical industry. Our company values diversity, equity, and inclusion, and we strive to create a welcoming environment for all employees.

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