Parts Advisor

3 weeks ago

Chesterton, Indiana, United States Bosak Motors Full time
{"title": "Parts Advisor", "description": "Job Summary

We are seeking a skilled Parts Advisor to join our team at Bosak Auto Group. As a key member of our parts department, you will be responsible for ensuring our customers receive the highest level of service and support.

Key Responsibilities
  • Inform customers of related part requirements and specials, ensuring they are exposed to our full product line.
  • Answer phone calls, providing price quotes and other information, and solicit assigned accounts by phone.
  • Review body shop estimates to ensure parts ordered are correct and pricing is in line with the estimate.
  • Pull and fill orders from stock, replenish assigned inventory daily, and notify the parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locate out-of-stock parts from outside sources and submit emergency orders if necessary.
  • Notify the service advisor and customer when special-ordered parts have been received, and notify wholesale customers when all parts have arrived and will be delivered.
  • Follow up on back-ordered parts, verify will-call and back-order files weekly, and return to vendors or stock items not picked up or required.
  • Ensure all internal requests for parts are billed on service repair orders, receive payment from retail/wholesale customers or obtain credit authorization, and ensure all charge sales are signed by the customer.
  • Issue credit for parts returned, ensuring the original invoice or its number is available for verification.
  • Set up orders for daily shipment, delivery, or pick-up.
  • Participate in all training programs made available and stay current on new products and product updates.
Requirements
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Valid Driver's License.
What We Offer
  • Competitive Industry Compensation plan.
  • Benefits: Medical Insurance, Dental/Vision Insurance, Short Term Disability, Life Insurance, Paid Vacations, Paid Holidays, 401 K Match, Employee Assistance Program, Personal Advisory Service, Employee Discounts.
  • Incredible Growth Opportunities.

Bosak Auto Group is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.

", "lang_code": "en"}

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