Guest Service Representative
1 week ago
We're seeking a Guest Service Representative to join our Holyoke Mall team. As a key member of our sales floor, you will be responsible for providing exceptional guest service, maintaining store appearance, and driving sales.
Key Responsibilities:
- Provide excellent customer service, addressing guest needs and resolving issues in a timely manner
- Maintain store appearance, including merchandise presentation, visual displays, and overall store cleanliness
- Operate point-of-sale systems, manage cash handling, and maintain accurate inventory levels
- Support the Store Management Team by contributing to sales growth, implementing visual merchandising strategies, and participating in store promotions
- Foster a positive work environment, promoting teamwork and open communication among team members
Requirements:
- High school diploma or equivalent required; some college coursework preferred
- Previous retail experience an asset; training provided for new hires
- Ability to lift up to 25 pounds, stand for long periods, and move quickly around the store
- Excellent communication and interpersonal skills, with a focus on building strong relationships with guests and colleagues
What We Offer:
- A competitive hourly rate of $12-$15 per hour, depending on experience
- Ongoing training and development opportunities to enhance your skills and advance your career
- A fun and dynamic work environment, with opportunities to make a real difference in the lives of our guests
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