Shift Leader

2 days ago


Washington, Washington, D.C., United States Potbelly Sandwich Works Full time
Job Description

Potbelly Sandwich Works is seeking a highly motivated and customer-focused Shift Leader to join our team. As a Shift Leader, you will be responsible for leading a team of associates to deliver exceptional customer service and quality products.

Key Responsibilities:

  • Lead a team of associates to achieve sales and customer service goals
  • Manage and develop associates to ensure excellent product quality and customer service
  • Control costs and optimize shift operations
  • Ensure compliance with health and safety standards and security procedures
  • Count drawers and follow proper cash handling procedures
  • Prepare quality finished products efficiently
  • Effectively handle customer complaints and issues

Requirements:

  • 1+ year supervisory experience in a restaurant or retail environment
  • Strong written and verbal communication skills
  • Ability to manage potential allergens and handle kitchen duties
  • Ability to stand/walk for 8-9 hours and lift up to 10 pounds frequently
  • Food safety certification required

What We Offer:

  • Competitive pay
  • Medical, dental, and vision insurance
  • Domestic partnership benefits
  • Paid parental leave
  • FSA and HSA with employer contribution
  • Commuter benefit program
  • Retirement savings 401(k) with company match
  • Employee assistance program
  • Paid time off
  • Discount program
  • Flexible work schedule
  • Career growth opportunities

Potbelly Sandwich Works is an equal opportunity employer and welcomes applications from diverse candidates.


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